2 customer service jobs found in Concord

Medical Receptionist - Primary Care Concord Full Time, Medical Receptionist, Primary Care Concord, Emerson Health, Concord, MA Monday-Friday, 8am-4:30pm Are you an organized, detail-oriented professional with a passion for healthcare administration? Join our team as a Medical Receptionist, where you’ll play a key role in ensuring our office runs smoothly and our patients receive exceptional service. What You’ll Do As a Medical Receptionist, you will support our physicians and nurse practitioners with the day-to-day administrative and reception functions, ensuring a seamless experience for both staff and patients. Your responsibilities include: Greeting patients and managing front desk operations Scheduling appointments and coordinating patient flow Maintaining accurate patient records and handling confidential information Supporting clinical staff with administrative tasks to keep the office running efficiently Using electronic health...

Unit Coordinator / Medical Office Coordinator Cardio, Pulmonary, Neurology & Sleep Disorders Schedule: Monday, Tuesday, Wednesday | 7:00 AM – 3:30 PM | 24 hrs per week. Join our healthcare team as a Unit Coordinator / Medical Office Coordinator supporting our Cardio, Pulmonary, Neurology, and Sleep Disorders departments . In this role, you will be the welcoming first point of contact for patients, visitors, and physicians while helping ensure smooth daily operations within the department. Reporting to the Director of Cardio/Pulmonary/Neurology/Sleep Disorders , this position is responsible for greeting patients, managing incoming calls, and assisting with medical record processing and administrative support for the 4 East department. The ideal candidate is organized, professional, and committed to delivering exceptional patient service . Maintaining patient confidentiality in accordance with HIPAA guidelines and demonstrating Service Excellence...