7 customer service jobs found

About Radian Generation Radian Generation is a global provider of critical technology-forward services designed specifically to support the comprehensive lifecycle of renewable facilities—including solar, wind, and energy storage. Who We Serve Radian Generation’s wide range of commercial, technical, and compliance services provide developers, owners, and operators with critical insights into each aspect of their assets to make better-informed decisions. Radian Generation is committed to supporting greater diversity in the renewable energy industry. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Role and Responsibilities​  Supervise a group of 2 or more individuals within the Financial Asset Management group, establishing direction and driving team to meet goals.  Proficiency with all roles...

Overview: The Finance & Accounting Rep, Bilingual is responsible for specialized collections, claims processing, and/or account follow-up activity for accounts generated at all locations throughout the hospital system and by the WakeMed Physician Practices. Collaborates with the Billing and Posting departments to ensure appropriate management of patient accounts. This position requires an individual that is fluent, both orally and in the written form, in English and Spanish. Performs all duties in English or Spanish, as required by the clients and departmental needs. Performs simple translation tasks, and may require language interpretation at the basic or intermediate level. Department Description: Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more...

Accounts Receivable Specialist POSITION OVERVIEW The Accounts Receivable (AR) Representative is responsible for managing the accounts receivable functions at multiple locations for the organization. This includes managing outstanding invoices, ensuring timely collections, reconciling customer accounts, and supporting the financial team in maintaining the companys cash flow. The AR Representative is also expected to work collaboratively within a team setting and provide assistance to internal and external customers on complex customer issues. ESSENTIAL RESPONSIBILITIES Accounts Receivable Management: Oversee the daily management of accounts receivable, ensuring accurate invoicing, timely payments, and proper recordkeeping. Maintain and update AR records in the accounting system. Prepare and send invoices to customers, ensuring compliance with billing terms and conditions. Collections: Monitor aging accounts and follow up with customers to ensure...

Overview: Provides strategic leadership and technical oversight for the Revenue Integrity Department. Ensures accurate, complete, and timely charge capture and reconciliation, optimizes reimbursement, and safeguards compliance with all regulatory standards. Leads key operational initiatives across nurse auditing, coding, Charge Description Master (CDM) maintenance, and denials management, while fostering collaboration with clinical, financial, and operational teams. Through innovative strategies and continuous process improvement, this position enhances revenue cycle performance and supports organizational financial health. Leadership and Oversight: Supervise and mentor the Revenue Integrity teams, including nurse auditors, coders, analysts and specialists. Monitor performance metrics and implement continuous improvement strategies. Conduct performance evaluations and support professional development for direct reports. Charge Capture and Systems Management: Oversee the development...

Overview: The Charge Capture Analyst is responsible for the analytics to identify opportunities, problem resolutions, process improvements, and system changes to enhance revenue cycle metrics. Maintains revenue integrity of Chargemaster files, fee schedules, and charge capture through annual updates, periodic audits, and ongoing reviews. Serves as a resource in developing and documenting routine custom billing system tests, builds, and enhancements that will improve maintenance and/or prevent billing errors. Reviews Current Procedural Terminology coding and CMS updates and disseminates information to the clinical departments and other appropriate staff. Works with Revenue Cycle, Finance, and clinical departments to analyze coding and billing processes to ensure accurate and optimal revenue capture by developing trending, modeling, and other assessment tools. Works with coding personnel to ensure the codes in the Chargemaster are accurate and current. Works with clinical departments...

What You'll Do: We’re looking for an Associate Accountant to join our Finance team. This role will support RIS Finance and be responsible for completing several daily functions including, but not limited to daily balancing, transaction processing, systems reconciliation, wires, ACH’s, exception handling and accounting research. All of which require accuracy and attention to detail. Types of Things You’ll Do Perform various reconciliation and/or balancing processes, maintaining accuracy and supporting financial integrity. Handle tax-related activities, including researching and processing tax form corrections, and assisting with compliance throughout the year. Process internal funds and ensure proper allocation of the funds. Record and post financial transactions, conduct month-end close activities, and prepare routine journal entries. Analyze and report financial data, including variance analysis and delivering management information reports for...

What You'll Do: We're looking for an Assistant Director of Advanced Solutions in our Nonqualified Operations team! In this role you'll provide critical support on complex tax, accounting and regulatory topics for business and executive benefits programs for participants, employers, and advisors. This also includes monitoring and interpreting legislative and regulatory matters.     Provide analysis and recommendations on highly complex fact patterns related to Internal Revenue Code Section 409A and 457 including the assistance of IRS corrections procedures. Respond promptly and accurately to customer inquiries regarding payroll topics, accounting treatment, and regulatory reporting. This includes the tax reporting of contributions, distributions, FICA, and SEC reporting related to nonqualified deferred compensation plans. Monitor legislative, regulatory, accounting and tax related activity. Provide insight to business unit management, develop communication...