6 customer service jobs found

About Us: We offer single-source facilities services solutions, including engineering, design, installation, repair, maintenance and operations for commercial real estate, financial, healthcare, technology, educational, and industrial facilities. Job Summary: New England Mechanical Services, Inc. is seeking a Customer Service-Contract Administrator to work on-site in our South Windsor headquarters office.  This position will ensure timely and accurate weekly processing of and support for all new and existing sales agreements. This role is integral in our back-office operations and has customers facing responsibilities which require clear, concise and professional communication via email, phone conversation as well as via customer supporting documentation. #nemsi Essential Duties & Responsibilities: Support the Sales team with contract administration activities, including coordination and documentation. Review customer agreements for accuracy, completeness, and...

About Us: We offer single-source facilities services solutions, including engineering, design, installation, repair, maintenance and operations for commercial real estate, financial, healthcare, technology, educational, and industrial facilities. Job Summary: New England Mechanical Services, Inc. is seeking a Customer Service-Contract Administrator to work on-site in our South Windsor headquarters office.  This position will ensure timely and accurate weekly processing of and support for all new and existing sales agreements. This role is integral in our back-office operations and has customers facing responsibilities which require clear, concise and professional communication via email, phone conversation as well as via customer supporting documentation. #nemsi Essential Duties & Responsibilities: Support the Sales team with contract administration activities, including coordination and documentation. Review customer agreements for accuracy, completeness, and...

Essential Duties Generate and issue accurate and timely customer invoices and credit memos in accordance with contract terms, purchase orders, and company policies. Review sales orders, shipping documents, and supporting data to ensure proper billing alignment. Enter and maintain billing data in the SAP, ensuring completeness and accuracy. Coordinate with Sales, Contracts, and Customer Service teams to resolve billing discrepancies or missing documentation. Monitor unbilled receivables and take corrective actions to minimize delays in invoicing. Assist in preparing and submitting invoices through electronic portals when applicable. Ensure compliance with customer billing requirements, including government contracts, milestones, or progress billing schedules. Reconcile billed amounts against revenue recognition schedules when applicable. Support audits and internal reviews by providing required billing documentation. Maintain billing records and...

Manage the Service Department team and customer and dealer interactions. Duties & Responsibilities:   ? Delegating and directing service tasks, monitoring progress on assigned projects and managing the team to ensure the department as well as individual goals are met. ? Ensuring company directives are adhered to such as product changes, policy updates and documentation. ? Focused on providing quality customer service while keeping the company’s goals and focusing on forefront.   ? Work closely with customers both nationally and internationally from a variety of different industries. ? Handling customer complaints or concerns and cases. ? Directly overseeing system installations and relocations. ? Assist the Production teams with shipping schedules for systems.   ? Ensure that team priorities and goals are met and/or exceeded. ? Monitoring...

The Finance Manager plays a critical leadership role in overseeing the financial operations, ensuring accuracy, compliance, and process improvement. This position manages a strong accounting team. The Finance Manager leads the preparation and analysis of financial statements, supports budgeting and forecasting efforts, and collaborates closely with the Financial Planning & Analysis (FP&A) team. Skills desired: GAAP reporting, regulatory compliance, and financial analysis, insurance-specific accounting standards, budgeting cycles. The ideal candidate brings Accounting, Analysis, and process improvement skills to the table! Leadership & Team Development Provides direct leadership to assigned team of accountants, career progression, etc. Financial Reporting & Analysis Leads the process to generate and analyze monthly financial statements for Finance management. Manages the process of entries to general ledger accounts and ensures compliant...

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the direction of the Sr. Manager Tax Srvs and AP, the AP Systems Analyst will assume responsibility for the readiness and stability of all aspects of accounts payable systems, applications and data workflow. Ensure that accounts payable staff are equipped with the technological resources needed to do their daily functions. Coordinate resources, establish best practice governance and structure for ERP upgrades and enhancements. Responsible for leading a core team through the product development/enhancement process, determining department needs and assessing product compatibility with these requirements. Facilitates vendor communications /interactions to ensure that staff needs...