1 jobs found in Worcester

RE SPONSIBILITES Office Administration: Perform general administrative duties including filing, data entry, copying, scanning, and maintaining organized records Answer and direct phone calls, emails, and other correspondence in a professional manner Manage office supply inventory and place orders as needed Assist with preparing reports, presentations, and other documents Maintain a clean, organized, and efficient office environment Customer Service: Serve as the first point of contact for customers, clients, and visitors – in person, by phone, and via email Respond to customer inquiries promptly and professionally, resolving issues or escalating as appropriate Maintain accurate customer records and update databases with relevant information Follow up with customers to ensure satisfaction and build positive relationships Handle complaints with empathy and a...