14 customer service jobs found in Des Moines

What You'll Do: As an Analyst - Investment Analytics at Principal Financial Group, you will immerse yourself in a dynamic environment, providing critical insights and analytics to improve our sales strategies. This role is outstanding in its focus on delivering flawless investment analysis, enabling our team to strictly compete in the market. You will collaborate closely with our sales teams, offering vital support and expertise to ensure our investment products are exceptionally positioned. Key responsibilities include:   Conducting detailed analysis on performance, risk, style, holdings, and qualitative attributes of funds available through Principal’s investment platform. Preparing detailed performance and analytical reports, sharing insights and recommendations to ensure alignment with our world-class standards. Proactively educating and updating business partners within the sales distribution channel. Conducting training sessions for both new and existing...

The Iowa Department of Revenue’s Alcohol & Tax Operations Division is currently seeking a Revenue Service Specialist 2  to join their Taxpayer Services team.  The Operations Division functions as the central hub for both alcohol and tax-related processes and procedures. This division is responsible for administering the transportation and distribution of wholesale alcoholic liquor to more than 2,000 privately-owned retailers across Iowa, ensuring they are delivered on time and in good condition. Additionally, this division manages tax documents, payments and mail, as well as offering invaluable assistance to taxpayers for filing requirements and procedures. In this position you will be responsible for:  Assist and advise taxpayers in meeting their Iowa tax obligations. This assistance is mid-level, technical, and covers a moderate range of detailed tax information, as well as, many elements of a wider range of tax types. Interview taxpayers to determine their tax...

What You'll Do: We are looking for a Senior Internal Auditor- Technology to join our Audit Technology team. You'll support the organization’s business objectives by performing risk-based internal audit and advisory services.   Audit Execution – Complete audits in accordance with professional standards and established audit methodologies. Assess key risks impacting business objectives in alignment with business unit and enterprise strategies. Identify key controls, evaluate design effectiveness and develop test plans to validate the operating effectiveness. Maintain timely and adequate documentation via ongoing use of automated audit tools. Validate adequacy of corrective action taken to address audit issues and mitigate risk. Gain exposure to leading audits and applying data analytics to validate key controls. Communication – Maintain ongoing communication within the audit team regarding status and progress of work. Discuss audit objectives, scope of work, and audit...

What You'll Do: We are looking for a Senior Associate, Trust Administration and Operations to join our PGI Trust Company Operations and Governance team. You will support the daily administration, oversight, and operational integrity of the Trust Company. It operates independently to ensure timely and accurate execution of key functions, including regulatory reporting, compliance monitoring, monthly reconciliations, document management, SharePoint administration, and process improvement. You will enhance operational efficiency while ensuring adherence to trust documents, ERISA requirements, policies, and regulatory standards. Key Responsibilities Regulatory Reporting & Compliance Assist with regulatory filings, committee materials, internal audits, state exams, and annual CIT reporting, including audits and Form 5500s. Conduct ongoing compliance monitoring in line with policies and regulations. Omnibus Account Oversight & Reconciliation Coordinate...

What You'll Do: Portfolio Analyst – Asset Allocation (Des Moines, Iowa)   Join our Principal Asset Allocation (“PAA”) Portfolio Management team supporting Target Date Funds. In this role, you’ll deliver investment forecasts, risk analytics, portfolio modeling, and research insights that help optimize portfolio positioning and performance.   Portfolio Construction: Support asset class research, risk modeling, scenario analysis, and efficient frontier work. Portfolio Analysis: Create reports that monitor key investment criteria, risk characteristics, and attribution trends. Provide insights and recommendations to the portfolio management team based on independent analysis Portfolio Trading: Support and execute trading functions that focus on tactical asset allocation and rebalancing efforts Portfolio Reporting: Communicate portfolio positioning, performance, sub‑advisor updates, and active risk drivers. Assist in preparing and publishing performance...

What You'll Do: We are hiring for an Associate Actuary or Assistant Financial Director in Treasury on the Capital Management and Reporting team. You’ll play a critical leadership role in shaping Principal’s capital deployment, management, and strategy. You’ll provide technical expertise, strategic insights, and forward‑looking analysis to help steward the financial strength of the enterprise. In this role, you will influence capital decisions across business segments, guide executive leadership on capital positioning, and own the development and communication of key capital metrics. Key Responsibilities Lead enterprise capital reporting and analysis , serving as the authoritative source for understanding capital positions across entities and at the total‑company level. Provide strategic guidance to the CFO and Treasurer on both short‑ and long‑term capital positioning, offering recommendations and actions that directly influence financials, shareholder perception...

What You'll Do: We are looking for a Senior Accounting Analyst to join our External Financial Reporting Team .  This is a hands‑on, individual contributor role responsible for complex accounting analysis, financial reporting support, month‑end close activities, and process improvement. This role partners closely with Finance, FP&A, Operations, IT, and business stakeholders. Ideal candidates will be able to lead and  participate  in multiple projects as well as bring strong technical accounting knowledge, solid data analysis skills, and the ability to communicate clearly across functions.   Financial Analysis & Reporting   Drive projects focused on designing and implementing system and process changes, particularly those related to internal controls.   Lead complex accounting analysis and reporting in alignment with GAAP, SAP, tax regulations, and other regulatory guidance.   Review and interpret unusual or complex...

What You'll Do: We’re   looking for a Senior Accountant to join our Corporate Accounting team. In this role,   you'll   play a key role in financial reporting for the company on both a U.S. Generally Accepted Accounting Principles (GAAP) and U.S. Statutory Accounting Principles (SAP) basis by being a part of our metadata and validation team that ensures all metadata is appropriately set up to   facilitate   reporting and data is processed correctly in our consolidation and reporting tools!   Key   member   of   metadata   team, working with business units to understand requested metadata changes and impacts on   reporting;   will need to obtain an understanding of the equitization process and all external reporting .    Will need to learn current metadata structure and new metadata structure being implemented with Finance Journey project as well as how to use Oracle cloud Enterprise Data Management (EDM).   Involvement with Finance Journey...

What You'll Do: We’re looking for an Accountant to join our RIS Finance Accounting Operations team. In this role, you’ll apply accounting standards confidently, and ensure the accuracy of financial data and reporting. You will analyze financial transactions, support management reporting, strengthen internal controls, and contribute to projects that improve systems and processes. Financial Analysis & Reporting Apply GAAP, SAP, tax regulations, and other guidance to analyze and report on moderately complex financial transactions. Reconcile complex accounts, including those involving inconsistent or non‑integrated data sources. Prepare accurate and timely financial statements and reports that meet all regulatory requirements. Analyze financial data to identify trends and insights. Design accounting transactions that capture the data needed for accurate reporting and effective controls. Independently research and document accounting decisions....

What You'll Do: We’re looking for a Senior Associate Investment Accountant to join our Investment Accounting team. In this role, you'll be responsible for performing investment accounting and reporting activities across various investment strategies and asset classes. This position collaborates with asset management and servicing, portfolio managers, investment operations, risk, compliance, tax, internal/external auditors, and technology teams to support robust reporting and control practices.   Investment Accounting & Financial Reporting Perform intermediate-level investment accounting activities, including analytics on property financials, trade capture, income accruals, valuation, and basic consolidations for various asset types including equities, fixed income, and basic structured products Prepare monthly, quarterly, and annual reports Contribute to internal management reporting and assist with external reporting requirements May apply U.S. GAAP and...

What You'll Do: We’re looking for an Associate Actuary to join our Variable Annuities team. In this role, you’ll work collaboratively to drive forward pricing and product development efforts related to our VA and RILA products! We're looking for someone who will:   Work collaboratively with actuarial and product teams to deliver on our growth strategy. Lead efforts of analysis and recommendations for actuarial assumption review on our VA block. Collaborate with the RIS Modeling Team in providing critical review and modeling assistance for the variable annuities forecast model and cash flow testing models. Contribute to generation of strategic metrics across the variable annuity line of business, including profit and growth metrics that go to the board. Provide analysis and support for a variety of potential cross-team initiatives such as claims management, large case sales, data analysis, and more.   Operating at the intersection of financial services and...

What You'll Do: We’re looking for an Associate Actuary or Assistant Financial Director to join our Financial Reporting team! In this role, you’ll be responsible for managing the forecast model and driving the forecast process.   Responsibilities Include: Collaborate across teams to ensure consistency of modeling, researching results, and improving the forecasting process. Responsible for the review and analysis of the financial forecast, synthesizing and communicating the key metrics and messages, and working with business management to ensure alignment on assumptions and results. Apply actuarial analysis in the development and maintenance of sound, efficient, and accurate systems to support calculations and recommendations. This role may have future people leadership opportunities.   Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a...

What You'll Do: We’re seeking a Director, Private Credit – Asset-Backed Finance (ABF) to play a senior role within our Investment Grade Private Credit platform. This individual will be a key contributor to the execution, structuring, and ongoing management of investment-grade private asset-backed finance investments across a broad range of industries and asset types. This role is execution-focused, not origination-driven. You’ll be responsible for implementing sourced opportunities into capital-efficient, regulatory-aligned structured investments, including ABS, ABL, ABF, CLO, and other structured credit strategies—primarily for insurance and long-duration capital.   Additional Responsibilities: You will work across both new and existing transactions spanning sectors such as fund finance, consumer and commercial ABF, mortgage and CRE, and emerging esoteric asset classes.   Key responsibilities include: Leading due diligence and credit underwriting for structured...

What You'll Do: We’re adding a newly created leadership role within Asset Management to help drive the strategy, governance, and growth of our Collective Investment Trust (CIT) platform — a fast-growing and increasingly important part of our retirement business.   With in-house trust capabilities, our CIT platform offers differentiated flexibility across product design, fiduciary governance, and distribution. This role sits at the center of investments, trust governance, and distribution, ensuring the CIT business scales strategically while maintaining strong fiduciary and risk standards.   This is a highly cross-functional role at the intersection of strategy, product, retirement markets, and fiduciary oversight.   CIT Strategy, Product & Commercial Alignment Help shape the strategy and evolution of the CIT platform within the retirement channel Partner with investment teams on the design, launch, and ongoing management of CIT strategies Evaluate...