Histology & Cytology Supervisor

JOB SUMMARY
The role is responsible for assisting with the supervision and daily operations of histology and sytology specimen handling, processing, transportation, and workflow within the pathology department. This position supports regulatory compliance, staff training, quality control, customer service, and performance improvement initiatives while coordinating activities of direct reports and ensuring high standards of patient care and service.
JOB FUNCTIONS
Supervision and Leadership

• Coordinate workflow of grossing and processing areas
• Assist with oversight of activities of direct reports
• Conduct annual performance evaluations and provide feedback
• Assist with interviewing, selecting, coaching, and orienting employees
• Assist with staffing and scheduling aligned with workload volume
  Specimen Handling and Processing
• Assist with ensuring staff are trained and compliant with regulatory guidelines for specimen handling and processing
• Assist with ensuring proper patient identification and specimen labeling
• Ensure appropriate handling of biohazardous specimens
  Distribution and Transportation
• Ensure accurate and efficient transportation of laboratory supplies, equipment, and specimens
• Follow all applicable laws and regulations related to specimen processing and transportation
• Ensure appropriate service recovery for patients and caregivers when necessary
  Reporting and Recordkeeping
• ?Assist with ensuring processing of histology and cytology specimens is accurate and timely  in order for pathologist to read and report prepared patient slides
• Assist with monitoring and reporting department performance improvement initiatives
• Assist with documentation of required monthly instrument maintenance and quality control
  Education and Training
• Coordinate training standards and schedules for direct reports
• Assist with training and orientation of new employees
• Participate in continuing education to maintain and expand skills
• Stay current with regulatory and accreditation changes
  Regulatory Compliance
• Adhere to NMHS and NMMC policies, procedures, and guidelines
• Comply with all applicable local, state, and federal laws and regulations
• Adhere to College of American Pathologists (CAP) and Clinical Laboratory Standards Institute (CLSI) standards
  
  
  
  QUALIFICATIONS
  
  
  Education
  
• Bachelor's Degree in Biological Science, Chemistry, or a related field. Required
  
  Licenses and Certifications
  
• ASCP - American Society of Clinical Pathologist. Histotechnogist (ASCP). Upon Hire. Preferred
  
  Work Experience
  
• 4-6 years. progressive experience working in a histology or pathology laboratory environment. Required And
• 1-3 years. Hands-on experience with specimen handling, processing, and regulatory compliance, including biohazard safety. Required And
• 1-3 years. quality control, instrument maintenance, and documentation requirements. Required And
• 1-3 years. informal or formal leadership experience,. Required
  
  Knowledge Skills and Abilities
  
• Knowledge of effective communication techniques and customer service principles, including AIDET and CARES standards, as they relate to interaction with staff, physicians, patients, families, and customers.
• Demonstrated skill in clear, courteous, and effective verbal communication, including the ability to manage telephone inquiries in an efficient and professional manner. Skill in supporting and reinforcing customer service expectations through staff training and role modeling.
• Ability to communicate accurately and professionally with diverse internal and external stakeholders. Ability to assist with training and coaching staff to consistently apply established customer service standards in daily operations.
• Skill in professional verbal and written communication, effective handling of telephone and service issues, and accurate use of computer applications such as Microsoft Word and Microsoft Excel for documentation and reporting.
• Ability to lead and coach staff in the consistent application of customer service standards while effectively using electronic systems and computer tools to support daily operations, communication, and documentation.
  
  Physical Demands
  
  A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Standing . Frequently
• Walking . Frequently
• Sitting . Occasionally
• Lifting/Carrying . Frequently 50 lbs
• Pushing/Pulling . Frequently
• Climbing . Occasionally
• Balancing . Occasionally
• Stooping/Kneeling/Bending . Frequently
• Reaching/Over Head Work . Occasionally
• Grasping . Frequently
• Speaking . Frequently
• Hearing . Constantly
• Repetitive Motions . Constantly
• Eye/Hand/Foot Coordinations . Frequently
  
  Benefits A****vailable
• Continuing Education
• 403B Retirement Plan with Employer Match Contributions
• Pet, Identity Theft and Legal Services Insurance
• Wellness Programs and Incentives
• Referral Bonuses
• Employee Assistance Program
• Medical Benefits
• Dental Benefits
• Vision Benefits
• License + Certification Reimbursement
• Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance
• Employee Discount Program
• Other:
• Early Access to Earned Wages
• Tuition Assistance
• Relocation Assistance
• Paid Time Away
• Special Employee Rates at NMMC Wellness Centers