Casino Cage/Player Services Manager

To manage the Cashiers Cage/Player Services Department for optimum staffing levels, extend credit to customers, assure that all customers are served in an efficient and timely manner, and ensure financial transactions are recorded within company policy and regulation guidelines.

• Schedule and supervise all Player Services employees to maintain coverage and efficient customer service
• Informs all Player Services employees of policies and procedures pertaining to the 24K Select Club.
• Interview, hire, counsel, and discipline staff.
• Meet with customers for the extension of credit and check approval, problem solving and goodwill marketing.
• Plan, participate and/or attend departmental meetings for human resource applications, regulatory seminars and policy development.
• Maintains all employee records
• Train all Player Services employees in Title 31.
• Perform other duties and responsibilities as requested.

• Banking or Financial management experience.

• Excellent interpersonal and communication skills (verbal and written), fluent English and articulate 

• Ability to work efficiently, independently and cohesively, consistently producing quality results 

• Computer literate in Microsoft Office applications required  

• Must be able to obtain a gaming license 

• 21 years of age minimum requirement.

What we offer you: 

• Multiple benefit plans to suit your needs 

• Paid Time Off 

• 401K 

• Opportunities for advancement 

• Positive and respectful work environment where diversity is valued 

• Generous employee discounts on dining, retail, amusements, and hotels 

• Community volunteer opportunities 

Disclaimer:  The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job.  For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.