Director Biomed/Clinical Engineer

Reports to the Chief Technology Officer (CTO). Provides system-wide leadership for Biomedical/Clinical Engineering across a multi-hospital health system, ensuring the safe, compliant, and cost-effective lifecycle management of medical equipment and related clinical technologies. Establishes strategy, standards, and performance expectations for maintenance, service delivery, technology planning, and vendor management across all facilities. Ensures compliance with record-keeping and safety requirements of The Joint Commission (TJC), Healthcare Facilities Accreditation Program (HFAP), the Indiana Department of Health (IDOH), and other applicable accreditation and regulatory organizations. 

MISSION, VALUES and SERVICE GOALS

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Ensures efficient, safe, and continuous operation of biomedical equipment and clinical technologies across the health system by: 

• Establishing and maintaining system-wide policies, procedures, and standards for clinical equipment management, including preventive maintenance strategies, equipment safety practices, service documentation, and contract governance. 
• Directing operating and capital budgeting for biomedical/clinical engineering services and equipment lifecycle support (staffing, parts, tools, service contracts), ensuring fiscal stewardship without compromising patient safety or regulatory compliance. 
• Implementing systems and analytics to oversee asset performance, maintenance effectiveness, uptime, and risk across the enterprise inventory of medical equipment (e.g., patient monitoring, infusion, anesthesia, ventilators, imaging-support devices), including integration with the CMMS and other clinical technology systems. 
• Developing and overseeing quality assurance and performance improvement programs for biomedical/clinical engineering, including enterprise reporting on compliance, work order performance, equipment status, and customer service. 
• Directing service delivery across multiple sites (in-house and contracted), ensuring preventive maintenance and repair work is completed consistently, documented appropriately, and aligned to risk-based strategies and service level expectations. 
• Analyzing recurring equipment failures and service cost drivers to prevent rework, optimize maintenance strategies, and determine appropriate sourcing (in-house vs. vendor). Provides recommendations to clinical and executive leadership regarding standardization and capital replacement/upgrade needs. 
• Providing leadership and oversight for biomedical/clinical engineering managers, supervisors, and technicians; mentoring leaders and ensuring appropriate coverage models, competencies, and escalation pathways across all facilities. 
• Promoting a strong safety culture and ensuring biomedical/clinical engineering work areas and practices support a safe environment for patients, visitors, and associates across all sites. 

Leads system-wide operational performance and service delivery by: 

• Establishing workforce plans and coverage models across facilities; setting expectations for on-call, response, and service levels, and monitoring workload distribution and productivity. 
• Leading talent acquisition and retention strategies for the biomedical/clinical engineering team, including selection and development of leaders and succession planning. 
• Establishing a system-wide competency, training, and education program (technical, safety, regulatory, and customer service), including onboarding and manufacturer/vendor training requirements. 
• Setting performance goals and conducting evaluations for direct reports; ensuring consistent performance management practices and accountability across sites. 
• Ensuring enterprise compliance and continuous survey readiness, including oversight of documentation practices, evidence files, and regulatory reporting related to medical equipment management. 
• Providing consultative leadership and escalation support to clinical leaders, supply chain, IT, facilities, and risk management regarding clinical technology risks, serviceability, and lifecycle decisions. 

Develops and executes system strategy and long-range plans for biomedical/clinical engineering by: 

• Defining system-wide goals, objectives, and key performance indicators for clinical equipment management; implementing governance, standards, and processes that ensure consistent execution across facilities. 
• Leading enterprise service contract strategy and negotiations for medical equipment and related technologies, in partnership with supply chain and legal, to optimize cost, performance, and risk. 
• Preparing, subject to approval, annual operating and capital budgets for biomedical/clinical engineering; monitoring performance and controlling expenditures to ensure compliance with system guidelines and allocated funds. 
• Partnering with clinical and executive stakeholders to evaluate capital requests and develop lifecycle replacement plans, technology roadmaps, and standardization opportunities aligned to system strategy and growth. 
• Overseeing investigation and follow-up of equipment-related incidents in collaboration with Risk Management, Safety, clinical leadership, and vendors, including reporting and documentation in accordance with applicable requirements (e.g., Safe Medical Device Act) and system policies. 
• Providing executive leadership for the system Equipment Management Program (EMP) under TJC guidelines, maintaining required records and ensuring consistent application across all accredited locations. 
• Establishing governance for connected medical devices in partnership with IT and Information Security, including support for device integration, software/firmware updates, network onboarding, and cybersecurity risk mitigation processes. 

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: 

• Completing other job-related assignments and special projects as directed. 

Leadership Competencies 

• Drives Results - Consistently achieving results, even under tough circumstances. 
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions. 
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity. 
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. 

ORGANIZATIONAL RESPONSIBILITIES 

Associate complies with the following organizational requirements: 

• Attends and participates in department meetings and is accountable for all information shared. 
• Completes mandatory education, annual competencies and department specific education within established timeframes. 
• Completes annual employee health requirements within established timeframes. 
• Maintains license/certification, registration in good standing throughout fiscal year. 
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. 
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. 
• Adheres to regulatory agency requirements, survey process and compliance. 
• Complies with established organization and department policies. 
• Available to work overtime in addition to working additional or other shifts and schedules when required. 

Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: 

• Leverage innovation everywhere. 
• Cultivate human talent. 
• Embrace performance improvement. 
• Build greatness through accountability. 
• Use information to improve and advance. 
• Communicate clearly and continuously. 

Education and Experience 

• The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a Bachelor's degree in Biomedical Engineering, Electrical Engineering, or a related field. Master’s degree preferred. Requires a minimum of eight (8) years of progressive biomedical/clinical engineering experience in the healthcare industry, including at least five (5) years of leadership experience with responsibility for multi-site operations, budgets, and/or service contracts. An equivalent combination of education and experience will be given consideration. Licensure/Certification: Professional certification such as Certified Healthcare Technology Manager (CHTM) or Certified Biomedical Equipment Technician (CBET) preferred. 

Knowledge & Skills 

• Project management and/or process improvement training/certification (e.g., PMP, Lean/Six Sigma) preferred. 
• Requires expert knowledge of clinical equipment management, repair and preventive maintenance practices, service strategies, and total cost of ownership principles. 
• Demonstrates the ability to interpret complex technical documentation (manuals, schematics, diagrams, specifications) and translate technical requirements into operational standards. 
• Requires advanced knowledge of federal, state, and local standards and codes and the requirements of regulatory and accreditation organizations, including the ability to lead system-wide compliance and survey readiness. 
• Demonstrates the ability to lead and develop leaders and teams delivering maintenance and support for a broad range of complex clinical technologies across multiple facilities. 
• Demonstrates strong leadership and management skills, including strategic planning, change management, organization, negotiation, and stakeholder engagement necessary to coordinate system-wide activities. 
• Demonstrates the ability to manage resources effectively (personnel and financial), lead complex projects (capital deployment, standardization, service transitions), and use data/analytics to drive decisions and performance improvement. 
• Requires strong analytical and problem-solving skills to assess risk, evaluate service and cost trends, establish priorities, and resolve complex operational issues across the health system. 
• Demonstrates excellent interpersonal and communication skills (verbal and written) necessary to collaborate effectively with clinicians, executives, vendors, and regulatory/accreditation agencies. 

Working Conditions 

• Working conditions will vary from office environment to patient care areas where isolation skills are required in dealing with communicable diseases. Risk and hazards are possible when inspecting facilities and equipment. 
• May be exposed to contaminated materials while working on various medical equipment. 

Physical Demands 

• Requires the physical ability and stamina to perform the essential functions of the position. 

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