Study Abroad Admissions Assistant (MAU)

About Sable International

Sable International offers innovative professional services to international citizens. We create tailor-made solutions to meet the accounting, wealth, financial, currency and nationality needs of our clients. We pride ourselves on providing solutions that suit our clients’ unique individual circumstances; our employees are key in achieving this goal.

The staff in our Abuja, Cape Town, Durban, Grand Baie, Harare, Johannesburg, Kampala, London, Lagos, Lusaka, Melbourne, and Monte Estoril offices are passionate about their areas of expertise and take pride in helping our clients achieve their goals. As a result, we have an energised and fun company culture, something that sets us apart from other professional services firms.

Job Overview:

Are you energetic, ambitious, and looking to develop your career? Our Mauritius Study Abroad department is looking to add an Admissions Assistant to their team. We offer a dynamic and challenging environment where we achieve our business objectives and have fun doing it.

The Admissions Assistant plays a critical support role within the Mauritius office, working closely with the Regional Director and Study Advisors to ensure efficient lead management, high-quality admissions support, and a strong student experience. The role centres on lead qualification and conversion, admissions and visa support for Study Advisors, and the preparation of research-based institution reports to guide prospective students. The ideal candidate will possess confidence in telephone-based engagement with students and parents, have a strong follow-up discipline, and demonstrate excellent administrative accuracy.

You’re perfect for this position if you:

• Possess a confident and professional telephone manner; are comfortable speaking with students and parents
• Have a strong follow-up discipline and attention to detail
• Are well-organised with the ability to manage multiple student files simultaneously
• Have clear written and verbal communication skills
• Are comfortable working in a support role within a fast-paced admissions environment
• Demonstrate strong research and information-summarisation skills

Your role and responsibilities:

Among other tasks, your main responsibilities will include:

Lead Qualification & Follow-Up

• Acting as the first point of contact for new student and parent enquiries via phone, email, WhatsApp, and CRM
• Proactively following up on all inbound leads to assess eligibility, intent, timelines, and budget
• Qualifying leads against agreed criteria and convert suitable prospects into booked meetings for Study Advisors
• Maintaining accurate lead notes, outcomes, and next steps within the CRM system
• Ensuring no leads go unattended and that follow-up SLAs are consistently met

Admissions & Visa Support

• Providing administrative and processing support to Study Advisors across admissions and visa applications
• Preparing, checking, and collating application documentation to ensure completeness and accuracy prior to submission
• Liaising with students, parents, and institutions to obtain outstanding documentation
• Tracking application progress and updating the internal systems accordingly
• Supporting Study Advisors with follow-ups, offer management, and enrolment confirmations

Institution Research & Student Matching

• Researching universities, colleges, and programmes aligned to student academic profiles, budgets, and career goals
• Preparing clear, student-friendly institution and programme comparison reports to support advisor consultations
• Maintaining up-to-date knowledge of partner institutions, entry requirements, intakes, and visa considerations
• Assisting with ad-hoc research requests to support complex or non-standard student cases

Student & Parent Engagement

• Confidently phoning and speaking directly with students and parents, explaining next steps and managing expectations
• Providing a clear guidance on admissions processes, timelines, and required documentation
• Delivering a professional, empathetic, and service-driven experience at all stages of the student journey

Systems, Reporting & Administration

• Capturing and maintaining accurate data within the CRM system
• Supporting basic reporting on lead status, follow-ups, and admissions pipelines as required
• Ensuring document management and data retention requirements are met
• Assisting with general admissions-related administration and coordination

Additional Requirements:

• Assisting with general admissions-related administration and coordination
• Must be available to work on Saturdays
• Must have own reliable transport

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