Foreclosure Lead

About The Mortgage Law Firm

For decades, The Mortgage Law Firm has been a trusted name in default legal services, providing comprehensive solutions to mortgage servicers, banks, investors, and other financial institutions. Our success is built on a deep understanding of the industry, strong relationships, and an unwavering commitment to client service.
We take pride in being more than just legal counsel—we are a dedicated partner to our clients, ensuring they have the resources, support, and legal guidance needed to navigate complex regulations and mitigate risk. Whether through ongoing legal representation, training sessions, or industry advocacy, we work alongside our clients to drive success.

About the role

The Foreclosure Lead is a key contributor to the daily operations of our non‑judicial foreclosure processes. In this role, you will work closely with the Foreclosure Director to ensure internal timelines are met, deliverables align with client expectations, and all work meets the firm’s quality standards. The ideal candidate is detail‑oriented, proactive, and experienced in foreclosure procedures, with the ability to support efficient workflow and maintain compliance throughout each stage of the process.

What you'll do

• Support daily foreclosure processing across multiple non‑judicial states.
• Retrieve executed documents from client portals and prepare all required documents for recording.
• Maintain and update tracking pages to ensure foreclosure statuses are accurate and current.
• Monitor case progress and verify adherence to critical deadlines and milestones.
• Maintain detailed, accurate documentation within the case‑management system.
• Ensure full compliance with investor, client, and legal requirements.
• Serve as the first point of contact and escalation for the team, providing guidance and support.
• Perform inventory reconciliation to identify milestone exceptions, status discrepancies, and other items requiring attention.
• Stay informed on state statutes governing non‑judicial foreclosures and act as a subject matter expert during client audits and firm‑wide initiatives.
• Identify opportunities to enhance operational efficiency, improve automation, strengthen client communication, and elevate overall service quality.
• Assist in developing and maintaining detailed procedures to mitigate high‑risk errors and ensure compliance.
• Review checklists to verify accuracy prior to key milestones and foreclosure auctions.
• Draft, review, and execute documents related to non‑judicial foreclosure processes.
• Update cases following transfers, including servicer, investor, or law‑firm changes.
• Become a subject matter expert on client timelines, expectations, and performance standards.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED required.
• Minimum of 3 years of experience in foreclosure or mortgage‑servicing operations.
• Strong verbal and written communication skills, with the ability to clearly convey information to clients, colleagues, and leadership.
• Demonstrated customer‑service skills, including professionalism, responsiveness, and the ability to resolve inquiries effectively.
• Excellent organizational and time‑management abilities, with a proven ability to manage competing priorities and meet deadlines.
• High attention to detail and accuracy, especially when reviewing documents and updating case information.
• Strong problem‑solving and critical‑thinking skills, with the ability to assess complex situations and determine effective solutions.
• Proficiency in Microsoft Word, Adobe Acrobat, Internet Explorer, and Microsoft Access, with the ability to learn additional technology platforms as required.
• Ability to work independently and collaboratively within a fast‑paced, deadline‑driven environment.
• Adaptability to changing client expectations, internal processes, and industry requirements.

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