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Feb 07, 2026

Intern Support Specialist, Technical Systems Operations

Information Technology

Job Description

JOB SUMMARY
The Intern-IT Support Specialist at North Mississippi Health Services is responsible for providing technical assistance, maintaining computer systems, and configuring hardware and software.  The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies,   and support to team members. This role offers hands-on experience and learning opportunities in various aspects of IT, including network administration and cybersecurity.
JOB FUNCTIONS
JOB FUNCTIONS
Responsibilities:

• Provides technical assistance to staff and customers on hardware and software-related issues
• Installs, configures, and troubleshoots computer systems, hardware, and software
• Monitors system performance and troubleshoot any issues
• Follows established procedures and processes for computer maintenance
• Supports to team members on the use of computer systems and software
• Performs system backups and maintain accurate records
• Researches and recommend solutions for technical problems
• Contributes to documentation and knowledgebase article library
• Participates in training sessions to improve IT skills and knowledge



QUALIFICATIONS


Education

  • High School Diploma or GED Equivalent IT major working towards a Associates or Bachelor's Degree. Required

    Licenses and Certifications
  • . . .

    Work Experience
  • . .

    Knowledge Skills and Abilities
  • Good oral and written communication skills and good organizational skills
  • Reviews and evaluates the financial/business process, and recommends, and implements process improvements
  • Possesses the ability to manage multiple projects
  • Interacts daily with the Senior Accountant, department managers,  and clients; therefore, incumbent must possess good communication skills
  • Exhibits ability to effectively communicate with non-financial individuals

    Physical Demands

    A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Standing . Occasionally
  • Walking . Occasionally
  • Sitting . Frequently
  • Lifting/Carrying . Occasionally 35 lbs
  • Pushing/Pulling . Rarely
  • Climbing . Occasionally
  • Balancing . Rarely
  • Stooping/Kneeling/Bending . Rarely
  • Reaching/Over Head Work . Occasionally
  • Grasping . Frequently
  • Speaking . Frequently
  • Hearing . Constantly
  • Repetitive Motions . Frequently
  • Eye/Hand/Foot Coordinations . Occasionally

    Benefits A****vailable
  • Continuing Education
  • 403B Retirement Plan with Employer Match Contributions
  • Pet, Identity Theft and Legal Services Insurance
  • Wellness Programs and Incentives
  • Referral Bonuses
  • Employee Assistance Program
  • Medical Benefits
  • Dental Benefits
  • Vision Benefits
  • License + Certification Reimbursement
  • Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance
  • Employee Discount Program
  • Other:
  • Early Access to Earned Wages
  • Tuition Assistance
  • Relocation Assistance
  • Paid Time Away
  • Special Employee Rates at NMMC Wellness Centers

Apply Now
Apply Now
North Mississippi Health Services
North Mississippi Health Services



NMHS is a diversified regional health care organization, which serves 24 counties in north Mississippi and northwest Alabama from its headquarters in Tupelo, Mississippi. The NMHS organization covers a broad range of acute diagnostic and therapeutic services offered through North Mississippi Medical Center (NMMC) in Tupelo; a community hospital system with locations in Amory, Eupora, Iuka, Pontotoc, and West Point, MS and Hamilton, Alabama; North Mississippi Medical Clinics, Inc., a regional network of more than 45 primary and specialty clinics; home health and nursing homes.

NMHS operates at over $900M in net revenue and is one of the largest employers in the state of Mississippi with over 6,900 employees. NMHS offers a comprehensive portfolio of managed care plans. Educational programs and early intervention are important aspects of their services, but their main focus is to provide convenient access to quality health care. NMHS works to achieve its corporate mission to improve the health of the people of this region by providing conveniently accessible, cost-effective health care of the highest quality. NMHS is a 2012 recipient of the prestigious Malcolm Baldrige National Quality Award, and NMMC, is a 2006 Baldrige Award recipient. Tupelo is a dynamic southern city easily accessible by Interstate 22 and Highway 45, and the historic Natchez Trace Parkway that criss-cross the city by land.

 

Awards

The quality of care and depth of service that NMMC provides has garnered national recognition, such as:

  • Modern Healthcare Best Places to Work
  • Thomson Reuters Top 100 Hospitals
  • Malcom Baldrige National Quality Award
  • 100 Most Wired Hospitals and Health Systems USA
  • American Hospital Association McKesson Quest for Quality Prize®

For more information, please visit http://www.nmhs.net/awards.php