Analyst 1: Commercial Card

The Commercial Card Analyst 1 performs a variety of professional duties for the College's Commercial Card Program. The Commercial Card Analyst 1 monitors, analyzes, and reconciles accounting activity for purchasing cards, corporate cards, and virtual cards used by employees for expenses, travel, and procurement. This role monitors financial processes, automated processes, policy enforcement, and assists management with process improvements.

Duties & Responsibilities

• Provides customer support to existing and potential card users by addressing policy interpretations, general and technical inquiries, contacting the bank, and problem resolution

• Maintains an understanding of purchasing and travel policy, procedures, procurement thresholds, and grant-related requirements. Researches, interprets, and applies applicable standards and federal, state, and local policies, procedures, and laws

• Develops and updates training material. Provides training and support to cardholders on proper card use, expense reporting procedures, and resolution of card-related issues

• Coordinates card training sessions and maintains card training log. Maintains the card training calendar

• Assists with online card applications, reporting lost/stolen cards, and closing accounts

• Monitors compliance and proper card usage to ensure the continued success of the purchasing and corporate card programs. Monitors procedures used for purchasing and corporate cards, payment and interdepartmental reconciliation processes, and reviews and approves exception requests

• Serves as the primary point of contact with the card-issuing bank and expense management system

• Investigates and resolves discrepancies

• Analyzes and reconciles internal and external information

• Assists in prioritizing and assigning work and ensuring staff is trained

• Prepares reports and presentations using automated financial systems and other computer applications, including word processing

• Prepares reports for management on card statistics and compliance; monthly, quarterly, and annually

• Investigates, analyzes, and compiles reports. Utilizes report writing systems and/or queries. Responds to and works with internal and external auditors

• Prepares, examines, and analyzes accounting records and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards

• Communicates clearly and concisely both in writing and orally

• Evaluates accounting and operational procedures and recommends improvements. Updates and reviews financial processes as needed

• Defines requirements for creative, logical, and effective research projects. Works independently on major special projects

• Performs all other duties and responsibilities as assigned or directed by the supervisor