Clinic Administrative Coordinator

🌟 Join a Top Workplace in Specialized Therapy

Enhance your clinical career with AB Spectrum, a team proudly named a Top Workplace by the St. Louis Post-Dispatch. We earned this recognition, which is based entirely on employee feedback, because we foster a culture where people feel valued, supported, and inspired to grow.

AB Spectrum provides specialized ReggioABA™ (Applied Behavior Analysis) therapy for young children (ages 1-6). Our foundation is ABA, an evidence-based therapy focused on developing communication, social, and adaptive living skills.

Our Model: Our centers utilize a unique Therapy Through Play model. We embrace the principles of Reggio Emilia by devising a Natural Environment Teaching (NET), child-led learning environment to deliver individualized, high-quality early intervention services in settings that replicate a natural preschool.Our Team: Join our collaborative team of BCBAs, RBTs, SLPs, and Administration. You'll benefit from cross-disciplinary collaboration and unique special visits, including music facilitators, pet interactions, and other partnerships.Role Overview & Core Details

The Clinic Administrative Coordinator serves as the proactive administrative leader, directly responsible for the daily efficiency, organization, and welcoming culture of the clinic. This pivotal role demands exceptional ownership, meticulous organization, and a positive personality dedicated to supporting clinical excellence and managing all high-impact operational tasks.

Reports To: Human Resources DepartmentType: Full-Time - HourlySchedule: Monday - Friday | 7:30 a.m. - 4:00 p.m. (No weekends or nights)Education: High School Diploma or GED (Required)

Key Responsibilities

Culture & Communications Ownership

Serve as the enthusiastic first point of contact for all incoming guests, staff, and families, ensuring a consistently warm, professional, and welcoming atmosphere.Proactively engage with every human entering the clinic, embodying the clinic's core values of excitement and positivity.Manage daily family communications including calls, schedule changes, reminders, and updates, ensuring timely and professional service.Provide behind-the-scenes support for staff morale initiatives like Mental Monday, Whimsical Wednesday, and Thankful Thursday!Coordinate clinic trainings, meetings, and events, ensuring calendars, materials, and communications are always current.

Operational & Administrative Management

Own and manage staff schedules, attendance, and call-outs to ensure optimal daily clinic staffing and smooth operations.Accurately track timesheets, non-billable hours, and RBT compliance documentation for payroll and reporting.Oversee clinic supplies and inventory, ensuring the environment is stocked, organized, sanitized, and welcoming at all times.Maintain comprehensive clinic records, files, and health/safety standards.Support financial organization, including organizing billing and insurance documentation for the RCM team.

Health & Compliance Support

Be MedAide trained (or willing to become certified immediately) to assist with medication administration when needed.Support emergency readiness, documentation, and compliance updates as required by state and federal regulations.

Essential Qualifications

The successful candidate must possess the right personality, skills, and professional compliance to manage the clinic's front-of-house operations effectively.

Compliance and Foundational Requirements

Age: Must be at least 18 years old.Education: High School Diploma or GED (Required). Associates Degree or Bachelor's Degree encouraged to apply.Background Check: Must be able to pass a background check and maintain a clear record throughout employment.Conflict of Interest: Must not have immediate family members currently receiving therapy or services at our clinics.Transportation: Must have reliable transportation to ensure consistent attendance at the assigned clinic.

Core Professional Competencies

Attendance & Punctuality: Must demonstrate consistent attendance and punctuality, as reliability is essential for smooth clinic operations.Communication & Teamwork: Possess strong written and verbal communication skills and thrives in a fast-paced, team-centered environment.Flexibility & Growth: Must be flexible and collaborative with a willingness to learn, apply feedback, and operate with a growth mindset.

Skillset and Experience

Experience (Preferred): 1-2 Years experience in administrative, hospitality, retail management, educational, or healthcare settings is preferred.The Ownership: A highly detail-oriented self-starter who takes full ownership of all administrative tasks, anticipates needs, and operates with consistent reliability and accuracy.The Skillset: A highly organized multitasker who thrives in roles like Operations, Retail Management, Hospitality, or Executive Administration, Substitute Teachers, and Daycare workers.The Certification: MedAide trained or willing to become certified promptly upon hiring.

The Personality (Cultural Fit)

Personality: An outgoing, enthusiastic, and big personality that naturally smiles and is genuinely excited to meet and support every human who walks in the door (A magnetic personality is key to success).

Exceptional Benefits Package

We believe in supporting our employees' complete well-being—from health and financial security to professional development and work-life balance.

Comprehensive Health & Wellness

Our medical package is designed for easy access and robust coverage, ensuring you and your family are cared for.

Health Insurance: Coverage starts on day one (60% company-covered), progressing to 100% coverage after one year of service.Dental & Vision: Low-cost options available, with or without medical plan enrollment.Virtual Primary Care: Access to Rezilient for free virtual primary care.Free Clinical Visits: Partnership with Mercy for free healthcare visits.Virtual Therapy: Access to mental health support through ViCare virtual therapies.Prescription Coverage: Access to discounted medications via Rescrybe prescriptions.Specialty Health Partners: Free labs, imaging, and medical equipment through various partners.

Financial Security & Protection

We offer robust protection for you and your loved ones, providing peace of mind.

401(k) Retirement Plan: Offered to help you save for the future.Company-Paid Life Insurance: We provide $\$20,000$ in life insurance coverage at no cost to you.Optional Coverage: Employees can elect up to an additional $\$200,000$ (low-cost, no exam required) or up to $\$300,000$ (with exam).Short Term Disability (STD): Income protection coverage is available.Voluntary Protection Plans: Options for Accident, Critical Illness, and Hospital Indemnity coverage.

Career Growth & Rewards

We invest in your future with opportunities for advancement and immediate recognition.

Career Growth: Clear paths to leadership and administrative roles.Merit Raises: Performance-based raises awarded every 6 months for continuous, satisfactory performance.Tuition Reimbursement: Financial support for employees pursuing a Master’s Degree in ABA.Bonusly Rewards: An employee recognition program where points earned and given convert to cash.

Work-Life Balance

Paid Time Off (PTO): A generous policy designed to ensure you get the rest and balance you need.

Community & Culture

Company-Wide Events – Celebrate with us at our Winter Gala and Spring PicnicClinic-Based Celebrations – Enjoy local team bonding events like our Fall FestivalSpecial Guest Visits – Surprise and delight with visits from:🎶 Music Facilitator for fun, interactive sessions📚 Story Time with our very own clinic mascot🚌 The Gym Bus for movement and play🫧 The Bubble Bus for outdoor sensory fun🍌 Chef Bananas and other engaging guests throughout the year

Joining our team means being part of a mission-driven, supportive, and lively environment, where your work makes a real difference for children, families, and colleagues alike.

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