Summary for Office Manager  The Office Manager serves as the primary point of contact for independent sales (True Alaskan Tours) and charter operations (Allen Marine Tours), managing all non–cruise line sales and guest experiences. This position is responsible for coordinating private charters, overseeing independent visitor programs, supervising the seasonal Administrative Coordinator(s), and representing Allen Marine Tours and True Alaskan Tours. This position is split between our downtown Juneau office and our Auke Bay office. Due to the seasonal nature of our operations, this position works full-time March through October.      Essential Duties & Responsibilities for Office Manager  Serve as the primary contact for True Alaskan Tours independent visitor programs.Manage the TAT website to ensure tour offerings, schedules, and pricing remain accurate and up to date.Manage online booking systems (FareHarbor and Viator), monitor inventory, and track daily sales.Respond to...

Summary for Admin Coordinator  The Administrative Coordinator manages and assists with a multitude of projects while providing administrative support to port managers. This person is responsible for answering phones, emails and in-person inquiries and helping direct crew.  Essential Duties & Responsibilities for Admin Coordinator  Coordinate independent visitor tour sales including:Answer the office toll-free information line with proper telephone etiquette; must sound professional, credible, pleasant, and sincere.Process advance ticket sales and create periodic sales reports for submission to A/RDistribute passenger manifests for boat crewsCoordinate ticket sales for local vendor contactsDispatch and/or drive guest shuttles Answer all email inquiries professionally and with accurate grammar.Track A/P receipts, and petty cash fundProvide Clover (POS) training/support for the company retail programProcess pre-employment paperwork for new employees; print/distribute training...