Southern Staircase
Jan 09, 2026  
Position Overview: Now Hiring Customer Service Representative! Full-Time Location: Charlotte, NC     Position Summary:   The role of the Customer Service Representative is to be responsible for processing sales orders, assisting with filing, managing open orders and heavy data entry.   Essentials   Data Entry   Answering Phones, directing Customers to appropriate personnel   Verifying Contract and PO’s received, identifying layout & materials requested , working directly with the Sales team on any discrepancies.   Create Job Packet to include all necessary paperwork.   Enter Sales Orders with completed information within ERP system - Syteline.   Keeping Orders Updated as needed, working directly with Sales and Scheduling.   Calling Customers ahead to confirm scheduled dates.   Logging Technician Wages   Assist in Invoicing...
Southern Staircase Charlotte, NC, USA