Overview: At WakeMed, our people are the heart of everything we do — and that starts with an exceptional onboarding experience. As a Talent Acquisition Representative focused on Onboarding, you’ll play a key role in welcoming new teammates, ensuring every hire feels supported, informed, and excited for their first day. You’ll manage important pre‑hire steps, keep our HR systems running smoothly, and deliver the signature WakeMed level of care to candidates, leaders, and internal partners alike. What you’ll do: Send offer communications and initiate/monitor all pre‑employment requirements, including background checks, employment and education verifications, drug screens, license checks, and I‑9 completion etc. Enter and maintain accurate new‑hire data across systems including iCIMS and Infor Provide administrative support across onboarding workflows to ensure a seamless, high‑touch new‑hire experience Assist with additional tasks as needed — including invoice processing,...

Overview: We’re looking for an HRIS Analyst who loves making HR tech work smarter, not harder. In this role, you’ll support and enhance WakeMed's HR systems—primarily Infor—while partnering closely with HR teams to improve workflows, solve problems, and roll out new tools. You’ll take the lead on HR systems projects, from upgrades to new application launches, making sure our teams are trained, supported, and getting the most out of our technology. As the go‑to subject matter expert, you’ll guide HR staff through system questions, process changes, and data needs.   What you’ll do: Maintain and optimize HR systems with a focus on improving functionality and user experience Lead and participate in HR technology projects, including upgrades, new system implementations, and process improvements Serve as an internal expert on Infor—handling everything from employee and benefit setup to open enrollment and system enhancements Build and manage complex Infor reports, distribution...

Overview: Responsible for following up on hospital accounts in an accurate and timely manner and follows guidelines that result in the most complete reimbursement possible and possess knowledge of payor guidelines. Working knowledge of insurance and managed care industries required. Basic medical diagnosis and procedure coding knowledge preferred. Medical terminology knowledge preferred.   **Eligible remote states include NC, FL, GA, SC, SD, TN, TX and VA.** Department Description: Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit  www.wakemed.org . EOE Licensure: Not Applicable Education: High School Diploma or Equivalent Required - And Associate's Degree Accounting Preferred Experience: 1 Year Accounting/Finance - Billing In...

Overview: The Patient Finance Representative will help patients seamlessly navigate complex billing, financial and insurance workflows. The Patient Finance Representative will accurately perform administrative duties required to work queues, provide estimates, confirm insurance, secure authorizations, answer billing questions, provide estimates and collect payment. As a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service. The Patient Finance Representative work environment is a professional setting where in-bound and outbound calls to patients, insurance companies and other professional organizations are made. The Patient Financial Representative is a metrics-driven, task-based, self-regulated career focused on assisting patients and families by collecting payments, helping them understand the cost of care and providing financial...

Overview: The Accounts Payable Representative in Accounts Payable is responsible for payment processing of all WakeMed liabilities (approx. $515 million/year) in a manner that maximizes the organization's cash flow; the accurate posting of expenses; and all problem resolution and follow-up related to WakeMed vendor obligations. This position plays a crucial role in establishing, maintaining, and enhancing vendor relationships through regular contact with the vendor's sales and accounts receivable representatives, education about the services and supplies provided by the vendor, and knowledge of the vendor's process for handling discrepancies. The ensuing relationship becomes a key factor in problem resolution and negotiations with the vendor when billing/payment discrepancies result in service charges. Department Description: Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the...

Overview: Responsible for implementation of the Corporate Compliance Plan. Ensures compliance with policies and procedures and regulatory requirements. Identifies areas of risk utilizing regulatory guidance and benchmark tools and assists in developing action plans for improvement. Provides immediate feedback to appropriate parties regarding corrective action. Reviews processes and/or policies and provides recommendations for improvement. Provides guidance to employees, serve as a department resource, and manage external vendors. Department Description: Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit   www.wakemed.org . EOE Licensure: Registered Health Information Administrator Required - Or Registered Health Information Technician...

Overview: The Charge Capture Analyst is responsible for the analytics to identify opportunities, problem resolutions, process improvements, and system changes to enhance revenue cycle metrics. Maintains revenue integrity of Chargemaster files, fee schedules, and charge capture through annual updates, periodic audits, and ongoing reviews. Serves as a resource in developing and documenting routine custom billing system tests, builds, and enhancements that will improve maintenance and/or prevent billing errors. Reviews Current Procedural Terminology coding and CMS updates and disseminates information to the clinical departments and other appropriate staff. Works with Revenue Cycle, Finance, and clinical departments to analyze coding and billing processes to ensure accurate and optimal revenue capture by developing trending, modeling, and other assessment tools. Works with coding personnel to ensure the codes in the Chargemaster are accurate and current. Works with clinical departments...

Overview: Executive Director, Total Rewards and HRIS   At WakeMed, we're looking for a forward-thinking Executive Director of Total Rewards who can modernize how we reward, support, and recognize our 13,000+ employees. This role is perfect for a strategic, data-savvy leader who thrives at the intersection of compensation, benefits, HR technology, and talent strategy.   What You'll Lead:   Compensation & Performance Management Oversee a $1B payroll  and $16M merit budget , ensuring competitive, equitable, and financially responsible pay practices. Own all pay architecture: job evaluation, job descriptions, market pricing software, compensation programs, and salary administration. Lead performance management for executives, leaders, and staff, improving clarity, fairness, and accountability across the organization. Deliver accessible, practical training to help leaders confidently navigate performance and pay decisions. Provide the analytics executives...

Overview: Responsibility for financial accounting for WakeMed Property Services, assigned affiliate entities, leases (and reviewing for compliance with GASB87), and eliminations. Serves as the primary contact person and Corporate Accounting liaison to Property Manager and assigned affiliated entities. Other duties include invoicing for assigned areas through Infor A/R billing module and reviewing software subscription agreements for compliance with GASB96. Serves as lead for maintaining Lease Query software for both GASB87 and GASB96. Submits annual required LLC filings. Responsible for other related requests, as directed. Department Description: Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit  www.wakemed.org . EOE Licensure: Certified...

Overview: Provides strategic leadership and technical oversight for the Revenue Integrity Department. Ensures accurate, complete, and timely charge capture and reconciliation, optimizes reimbursement, and safeguards compliance with all regulatory standards. Leads key operational initiatives across nurse auditing, coding, Charge Description Master (CDM) maintenance, and denials management, while fostering collaboration with clinical, financial, and operational teams. Through innovative strategies and continuous process improvement, this position enhances revenue cycle performance and supports organizational financial health. Leadership and Oversight: Supervise and mentor the Revenue Integrity teams, including nurse auditors, coders, analysts and specialists. Monitor performance metrics and implement continuous improvement strategies. Conduct performance evaluations and support professional development for direct reports. Charge Capture and Systems Management: Oversee the development...

Overview: Oversees the data gathering, financial modeling and creation of ad hoc financial reports using multiple database systems for the Managed Care department. The financial models and reports are used for contract negotiations, auditing purposes, and validating claim payments to help assist senior level leadership in the decision-making process. The role is also responsible for maintaining and auditing the current financial models in the finance database system for accurate reporting, and investigating over and under payments for claims variances and participating in various department related special projects Department Description: Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit  www.wakemed.org . EOE Licensure: Not Applicable...