Overview: Job Purpose The Sales Development Representative (SDR) plays a crucial role in generating and qualifying new business opportunities for the sales team. By understanding prospect needs, conducting research, and leveraging internal resources, the SDR will aid in tailored product demos and conversations. This position focuses on driving new lead generation, qualifying inbound leads, and supporting outbound sales initiatives. The role involves extensive collaboration with Account Executives, Sales Management, and Marketing to ensure Account Executives receive the necessary information to have custom demos and conversations with prospective customers of Intercontinental Exchange (ICE).     Responsibilities Presence in Office: This position requires you to be in the Atlanta HQ office 5 days a week to ensure a strong onboarding experience and facilitate proper communication with team members. Office environment is updated with a gym, cafeteria, and coffee machines on...

Overview: Job Purpose As a Lead QA Analyst, you will work with the users, System or QA Analysts and Development Teams to understand the business/product and system requirements. You will create and execute test plans and test cases. You will be responsible for Creating and maintaining QA artifacts by following the current standards along with coordinating test execution, training users, and providing user support. You will be responsible for owning specific systems and production releases from QA perspective in a hands-on role.   Responsibilities Work with technology team in building cutting edge Clearing Systems like intraday risk management, delivery management, and settlement management systems. Create test plans for software releases to detail the overall strategy for testing complex systems, including defining resources and test scope for each test cycle, and identifying dependencies and risks. Perform complex QA work utilizing a strong technical skillset and strong...

Overview: Job Purpose Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. We are a diverse and inclusive company that values innovation, collaboration, and excellence. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.   The EUC team is responsible for supporting all hardware, software and technology used by in-office and remote users to execute their daily responsibilities. As our end users support multiple businesses at ICE, EUC collaborates with enterprise stakeholders to focus on efficient processes and policies that improve user productivity...

Overview: Job Purpose The Client Success Manager is responsible for their customer’s overall success with a client’s investment into Intercontinental Exchange (ICE) Client Engagement Solutions in terms of new sales, expansion, contract renewal, revenue retention and adoption of products, features, and releases. CSMs coordinate with cross-functional internal teams on behalf of their customers to drive value, promote customer satisfaction, and increase deployment and utilization. They engage internal and external stakeholders and act as a trusted point of contact to their assigned accounts.     Responsibilities Build & maintain relationships with existing assigned clients at all levels of the client organization. Leverage reporting and data to monitor and drive utilization and adopt best practices (deployment, product/services, customer satisfaction, and ROI realization). Knowledge of customers’ business and industry to drive opportunities and increase adoption and...

Overview: Job Purpose Intercontinental Exchange (ICE) is a global provider of data, analytics, and technology solutions that power markets and investment decisions. Within the Mortgage Data and Analytics franchise, we deliver comprehensive and rich mortgage data and analytics across U.S. Residential and Commercial Mortgages to enable Capital Market participants to assess exposure, performance, and portfolio risk with precision and scale.   We’re seeking an accomplished individual contributor to lead new business growth for our Mortgage Data and Analytics suite of solutions with risk managers, portfolio managers, and analytics leads across the buy-side and sell side community.   This role combines the autonomy of a senior hunter with the domain expertise needed to engage as a mortgage specialist with sophisticated clients. You’ll consult and position ICE Mortgage Data and Analytics solutions as a strategic decision - useful solution to access credit risk and prepayment risk...

Overview: Job Purpose Advanced level role for someone who possesses a broad understanding of developing and resolving operational solutions and uses this knowledge to bring solutions to internal and external clients. Works with business partners across multiple business functions to identify and resolve operational issues, to solve problems or make decisions requiring technical expertise or specialized knowledge. This role is client facing and acts independently or as a member of a team responsible for providing technical support as well as support of ICE Mortgage Servicing Platform and associated networking and distributed server applications. Serves as a point of escalation for production and operational support and collaborates with the customer, online users, and product owners.     Responsibilities Assist other ICE departments by providing professional and industry expertise as needed Works directly with the client to identify and resolve operational issues, to...

Overview: Job Purpose The State and Local Tax Senior Analyst will be actively involved in all aspects of state and local income tax including, but not limited to, preparing state and local income tax returns, extensions, and estimated payments, assisting with state and local income tax controversy work, and helping with state and local tax planning initiatives. The ideal candidate has strong tax technical skills, and the ability to manage multiple priorities in a fast-paced technology-enabled environment.     Responsibilities Prepare state and local income tax return work papers and returns for both corporations and partnerships Prepare extensions and quarterly income tax estimates Perform tax research relating to income tax filings positions, elections, methods, legislative changes etc. as required Assist with quarterly and year-end tax provision calculations and related projects, including state and local current and deferred tax analysis and related documentation...

Overview: Job Purpose Intercontinental Exchange is looking for a Senior Financial Analyst. This position is based in Atlanta and reports to the Finance Director as part of our corporate finance team, and works closely with senior management, including the company’s Senior Director of Finance, CFO and President. As a Senior Financial Analyst within the Finance department, you will create key performance indicators to measure our progress and update monthly reporting as required. Additionally, you will support the annual budget process and generate the monthly forecast.   Responsibilities Lead monthly financial forecast process for key business units or core departments Develop key growth drivers and facilitate deeper understanding of impacts to revenue and expenses Conduct financial analysis of potential new products, pricing strategies, and strategic opportunities Create and analyze key performance indicators for management Communicate financial analyses to our...

Overview: Job Purpose ICE Data Services, a leading provider of financial market data, is looking for a dynamic Client Support Specialist to join our fast-growing team.  This position is an integral part of our global front line customer support team focused on providing a high level of technical support and customer services to ICE Data Services clients.   An ideal candidate will combine strong technical expertise with proven client-facing experience, along with a background or demonstrated interest in financial markets. In this role, the individual will partner with global clients and collaborate closely with our international client support teams on a broad range of tasks essential to deliver exceptional service and solutions.     Responsibilities Provide exceptional overall experience for clients using time-sensitive, mission critical data and applications. Including educating clients on information technology issues/services Provide operational support to global...

Overview: Job Purpose Responsible for monitoring and coordinating acquisition of real estate related content/media related to the supporting operations.   Responsibilities Monitor, coordinate and process the workflow of newly acquired acquisitions (data) to queue. Initiate or maintain contact with counties and/or source providers for current and/or new sources. Research and aggregate information about data sources and assessor data. Process and provide support for client requests for ancillary data across multiple markets. Maintain and update centralized database with workflow details. Track incoming data and ensure the information received is current, timely and complete. Identify deficiencies in data, timeliness and quality. Ensures data accessibility for key stakeholders. Ensures appropriate county contracts and agreements are executed. Review new data content for usability. Troubleshoot issues and escalate to appropriate stakeholders. Research and aggregate...

Overview: Job Purpose   The Cash/Corporate Accounting Consultant serves as a subject matter expert in mortgage servicing cash management and corporate accounting within ICE Mortgage Technology’s product suite, particularly MSP. The role centers on helping clients use ICE MT tools effectively, troubleshooting issues, and ensuring accurate, timely resolutions related to user interfaces, documentation, and platform functionality.   This is an in‑office role based in Jacksonville, FL; Provo, UT; or Omaha, NE   Key Responsibilities Support clients using ICE Mortgage Technology software with a focus on cash and corporate accounting functions Provide detailed research and analysis specific to client requests, within the environment and workflows Professionally communicate status and resolutions with clients, within established timeframes Act as a liaison between clients and IT teams to define requirements, document needs, and support system enhancements or regulatory...

Overview: Job Purpose We seek a talented, creative and technical individual to join our team of Business Operations at ICE Clear Credit.   You will be responsible for partnering with ICE Clear Credit and ICE Link customers to provide operational process, onboarding and troubleshooting across CDS and U.S. Treasury clearing and post-trade processing services. This role is part of a highly specialized Business Operations support organization that is responsible for the daily operations of multiple industry leading trading exchanges, clearing systems, and data distribution services.  This position requires identifying, troubleshooting, and resolving both internal system problems, as well as external customer-related IT issues. This role requires a blend of general technical and business knowledge, as well as a comprehensive understanding of the overall architecture of the ICE Clear Credit clearing, and infrastructure. You will act as a primary escalation point for internal...

Overview: Job Purpose Intercontinental Exchange Inc. (ICE) is looking for a Senior Client Content Oversight Specialist to join our US based team. ICE is a leading global financial information services provider with an established track record of providing mission-critical, high quality financial information and value-added services, including real-time data, pricing and reference data, fixed income evaluations, security and portfolio analytics and customized financial information portals and terminals. We seek highly motivated candidates for an opportunity to join the Client Content Oversight team which is responsible for ensuring ICE proprietary and 3rd party data is licensed appropriately by our global customer base.     Responsibilities Conduct routine customer engagements to understand customer workflows and use of services Document and analyze use cases and associated systems/applications related to data management, distribution, and individual end user consumption...

Overview: ICE Data Services (IDS), a leading provider of financial market data, has an opening to support ICE Data Derivatives, which provides data and analytics for risk management of derivatives across 5 asset classes (Foreign Exchange, Interest Rates, Equities, Commodities and Credit) and 100s of instrument types.  Client Support Specialists are responsible for answering client’s questions and managing/escalating production issues.     Job Purpose The team oversees customer support for ICE Data Derivatives clients. A significant part of the job is working with clients globally on queries regarding the operation of the company’s products and handling questions about option prices and data.  The successful candidate will be able to resolve issues creatively by understanding the processes and resources of the company.   Responsibilities Onboard and off-board clients for ICE Data Derivatives products and services Field client inquiries and requests received via email,...

Overview: Job Purpose The ICE Data Services Operations team offers technical expertise, customer service, and innovative tools to support global functions throughout the organization. Systems, Network, Trade Operations, Internal IT Support, Information Security, Client Services, and Data Centers all enable our business to run smoothly, securely, and efficiently.   In Global Business Operations (GBO), the primary purpose of this position is to research, analyze, interpret, transform, and present reference data for security and company‑level reference data for all global markets. GBO is responsible for maintaining reference data for millions of securities and companies, which is then incorporated into our clients’ workflows to make investments, clear and settle trades, manage portfolios, analyze risk, maintain security master files, create client statements, meet regulatory requirements, and more.   As a member of the Reference Data Operations team within GBO, you...

Overview: Job Purpose Responsible For leading and management of Third-Party Risk Management (TPRM) program. This Includes but Not Limited To: Appling and execution of TPRM Policy, Framework and Procedures based on a standard repeatable process Maintain quality assurance and ensure compliance with TPRM program policy and standards. Accountable for the effective execution and continuous improvement of the TPRM program, including issue resolution, escalation management, and remediation tracking Support and assist with all internal and external audit/exam related inquiries. Develop and maintain inter-departmental relationships with business partners. Responsibilities Manage, lead and support team’s day-to-day activities including, but not limited to, pipeline management, continuous monitoring and execution of annual assessments. Take ownership of critical priority items including escalation to support business needs and objectives Build repeatable management cadence...

Overview: Job Purpose ICE Mortgage Technology is digitizing and automating the entire real estate and housing finance lifecycle so critical data can flow seamlessly from one process to the next creating a better experience for the homeowner, lender and servicer. We are providing configurable technology, extensive data and comprehensive analytics that span the entire loan life cycle.   The Principal Engineer - AI Agent & Full Stack Development will be responsible for designing, developing, and architecting AI-powered agent systems and intelligent automation solutions that enhance our mortgage servicing capabilities. This role combines deep expertise in artificial intelligence, agent frameworks, Model Context Protocol (MCP), and full stack development to build next-generation intelligent applications that transform how we serve our customers and partners.   Responsibilities Keeps up to date with trends in AI as it relates to solving business problems Provides...

Overview: Job Purpose   The MSP Integration Manager leads a team of Client Dedicated MSP Integration Consultants responsible for delivering expert product consulting, enhancement support, and high-quality client experiences across the ICE Mortgage Technology MSP platform. This role provides strategic leadership, oversight of project execution, team development, and cross-functional coordination to ensure consistent delivery excellence and alignment with ICE standards.   Responsibilities Lead, coach, and develop a team of MSP Integration Consultants, ensuring high performance and professional growth. Oversee client enhancement testing and implementation, ensuring alignment with ICE production deadlines and quality standards. Review and approve project documentation, testing plans, and client-facing deliverables. Facilitate resolution of escalated client issues and defects, partnering with product management, development, and support. Provide strategic consultation to...

Overview: Job Purpose ICE Mortgage Technology (ICE MT) is the leading cloud-based platform provider for the mortgage finance industry. ICE MT technology solutions enable lenders to originate and service more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality and efficiency. Visit https://www.icemortgagetechnology.com/ to learn more.   The Client Support Specialist acts as a support resource to our customer base utilizing ICE Mortgage Technology products, services, platform technologies, and workflows.  The Client Support Specialist will become equipped in Mortgage industry products, deliver adequate resolutions, in a timely manner, and consistently address clients’ questions and concerns.  By prioritizing tasks, planning, and utilizing tools and techniques, to make the most out of your responsibilities.   Responsibilities Support client inquires with customer service, technical and mortgage industry...

Overview: Job Purpose ICE Mortgage Technology (ICE MT) is the leading cloud-based platform provider for the mortgage finance industry. ICE MT technology solutions enable lenders to originate and service more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality and efficiency. Visit https://www.icemortgagetechnology.com/ to learn more.   The Client Support Specialist acts as a support resource to our customer base utilizing ICE Mortgage Technology products, services, platform technologies, and workflows.  The Client Support Specialist will become equipped in Mortgage industry products, deliver adequate resolutions, in a timely manner, and consistently address clients’ questions and concerns.  By prioritizing tasks, planning, and utilizing tools and techniques, to make the most out of your responsibilities.   Working Hours: 9:00 am - 6:00 pm ET (8:00 am - 5:00 pm CT)    Responsibilities Support...