Jan 11, 2025
Overview:
Responsible for researching, resolving, documenting, and responding to inquiries related to patient accounts from patients, insurance companies, attorneys, public agencies, internal departments, employers, and third party payers. Responsible for reviewing and calculating pre-determinations and charge estimates adhering to federal, State and regulatory criteria. Assists patients with setting up payment arrangements. Process and posts all payments collected including required time of service payments, and collects on outstanding accounts receivable. Provides financial counseling for charity, presumptive eligibility screening, and assists with application process. Responsible for cash drawer balancing and daily deposit.
Responsibilities:
Essential Functions Researches, resolves, documents, and responds to all patient account inquiries generated from telephone, walk-in, virtual visits, MyCarle or written correspondence. This is for internal and external customers...
Carle Health
Champaign, IL, USA