Apr 24, 2026
Responsibilities:
Position Responsibilities: Handle inbound customer calls in a professional and courteous manner in both English and Spanish, addressing inquiries and concerns about account s receivable balances, billing, and payment options Take payments over the phone securely and assist customers in understanding their payment options Educate customers on the benefits of using self-service tools to manage their accounts independently Provide clear and concise responses to customer concerns about open balances and billing discrepancies Collaborate with internal departments to resolve any issues related to customer accounts and ensure timely resolution Track and log customer interactions, payment processing, and resolutions in the company’s CRM system Must have p roven advanced bilingual skills, both verbal and written in Spanish. Other duties as assigned
Qualifications:...
Reyes Holdings
Manor, TX