Bilingual (Spanish) Customer Service Specialist I - Call Center 100% InOffice | Henderson/Las Vegas, NV Bilingual Spanish REQUIRED Join EMPLOYERS® as a Customer Service Specialist I and be the friendly, solutionsfocused voice supporting our customers. This is a fully inoffice call center role —perfect for someone who thrives in a team environment and delivers exceptional customer support with professionalism and empathy. What You'll Do Deliver outstanding service via inbound/outbound calls, emails, and chats Provide clear, accurate information and help resolve customer inquiries Deescalate situations through research, education, and strong listening skills Document customer interactions thoroughly and accurately Guide customers through online system registration and navigation Meet performance and quality goals while supporting multiple workgroups Identify trends and share insights with leadership What You Bring Bilingual...