Feb 26, 2026
Pro-Active Engineering is seeking Customer Account Manager II – Electronics Manufacturing to join our team. This role is the front-line point of contact for customers and helps coordinate communication between departments to ensure accurate and timely delivery of products. This role plays a key role in handling larger accounts, mentoring junior team members, and ensuring smooth operations across customer service functions.
Essential Functions
Be the main point of contact for assigned customer accounts; Manage a larger volume of customer accounts, including high-value or high-complexity clients.
Respond promptly and professionally to customer inquiries and complaints; Act as a first escalation point for customer or internal process-related issues.
Maintain job status and communicate progress with customers or sales reps.
Receive and process RFQs (Request for Quotation) and purchase orders; Review and improve accuracy of RFQs and onboarding...
Pro-Active Engineering LLC
Sun Prairie, WI, USA