Nov 20, 2024
Overview:
The Transportation Management Planner ensures customer transportation needs
are executed at a high level, process and best practices are taught to new and
existing Coordinators. Responsible to provide excellent customer service to the
NFI customer base. This position reports to Transportation Management Account
Manager and/or an Operations Director.
Responsibilities:
Manages and executes daily shipment activity for customers.
Follows and reinforces client rules, parameters, and standard operating procedures
Establishes and refines standard operating procedures
Responds timely to client requests and inquiries
Builds customer relationships with supply chain, warehouse, coordinator, and customer service contacts on their respective account(s)
Resolves client issues quickly and efficiently
Manages shipment routing guides
Communicates with managed and incumbent carriers and tenders shipments based on customer route guide
Collaborate with NFI brokerage...
NFI Industries
Camden, NJ, USA
Full time