Sep 05, 2024
Job Description JOB DESCRIPTION As a Credit Card Fraud Specialist I Bilingual English and Spanish in our Call Center team at Chase, you will focus on delivering business results by offering options and finding solutions to help our customers. Your work will be creative, exciting, and different every day, requiring you to demonstrate excellent communication, negotiation, and decision-making skills in a fast-paced, metrics-promoted environment. Job Responsibilities: Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently...
JPMorgan Chase & Co
Elgin, IL, USA