Sep 10, 2024
Req ID: 293788 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service Desk Agent to join our team in Lemont, Illinois (US-IL), United States (US). Argonne Service Desk Job Responsibilities Include Service Desk Analyst's primary responsibility is to provide end-user Incident & Service Request support via phone, email, chat, and walk up.Support will require in-depth knowledge of PC and Mac Hardware, Desktop & Laptop Operating Systems, enterprise application administration& settings, high-level printer familiarity, and networking functionality and support. In addition, intermediate knowledge of end-user applications is also required. Work is managed and tracked through the ServiceNow and measured through Service Levels.The Service Desk Analyst isthe principal owner of the...
NTT DATA, Inc.
Lemont, IL, USA