Nov 07, 2024
Essential Functions: • Responsible to support delivery operations from internal and external customers. • Communication with customers to obtain feedback for improving customer in home delivery experiences, assist in problem solving in creating brand loyalty and lasting customer relationships. • Ability to deliver business results and handle multiple tasks in a past paced environment. • Knowledge of Home Delivery XDT operations. • Market Delivery Associate will be assigned daily tasks such as working alerts and queues, process customer order changes and utilize multiple order management systems. • Customer management responsibilities included customer escalated issues and Executive Care opportunities to provide immediate resolutions and solutions. • Interactions with 3PL service providers, Lowe’s Supply Chain functional teams, Lowe’s distribution nodes (BDC, RDC, etc.) and store operations. • Effective problem solving, change adoption, team orientation and empowerment skills. •...
Lowe's
Houston, TX, USA
Full time