3 patient services representative 1 jobs found in Urbana, IL

Overview: Responsible for obtaining registration information, insurance information and verification, and authorizations from new and established patients. Responsible for screening, scheduling and directing patients to appropriate providers and services. Conveys a positive image of Carle and providers information to patients to fully utilize and benefit from Carle services both on the telephone and face-to-face and to ensure that needs of patients are met. Checks patients in upon their arrival for scheduled appointments and facilitates up-front collection of co-payments Responsibilities: Accurately and efficiently completes registration for new and existing patients. Checks patients in upon their arrival for scheduled appointments. Performs tasks related to cash drawer management including co-pay collections. Requests, locates, sends and receives patient medical records as needed. Understands computer applications common to the desk areas. Receives all incoming telephone...

Job Title: Phlebotomist Patient Services Representative Contract Duration: 4 Months Pay range: $24 - 25/hr Location: Decatur, IL Work Type: Onsite, Shift/Time Zone: 7 am - 4 pm /Central Are you a compassionate and skilled phlebotomist looking to make a difference in patient care? We are seeking a dedicated Phlebotomist Patient Services Representative to join our team. As a Phlebotomist Patient Services Representative, you will be responsible for drawing blood samples from patients, preparing specimens for laboratory testing, and providing excellent customer service. Key Responsibilities: Patient Interaction: Greet and interact with patients in a professional and compassionate manner. Phlebotomy: Perform accurate and efficient blood draws, including pediatric and geriatric patients. Specimen Processing: Prepare and label blood specimens for laboratory testing. Administrative Duties: Maintain accurate records and documentation. Quality Assurance: Adhere to quality control procedures...

Overview: Interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A strong focus is placed on member retention through relationship building and maintaining superior service standards. Qualifications: EDUCATIONAL REQUIREMENTS None Specified CERTIFICATION & LICENSURE REQUIREMENTS Insurance Producers - Health w/in 6 months of hire. License required for the state(s) in which assigned Health Alliance office conducts business. EXPERIENCE REQUIREMENTS Three (3) years General - Customer Service SKILLS AND KNOWLEDGE Strong verbal and written skills geared toward communicating with Medicare beneficiaries demonstrated by communicating by e-mail, phone, letters and in person. Able to project a positive image. Able to deal compassionately with Medicare/Medicaid beneficiaries on a one-on-one basis and focus on their needs through careful listening and patience. Able to perform at a...