Sep 08, 2024
Mortgage Operation Support Specialist Job Description: To provide operational support for Management, Supervisory staff, Mortgage Loan Officers (MLOs), Processors and Closers in order to execute essential mortgage production tasks, minimizing the inherent risk of the Credit Union and its members assume during the origination process. Responsibilities: Assist with new loan setup including indexing, member follow up, ordering and/or validating documents; updating mortgage lending systems while ensuring compliance with regulatory requirements Index loan documents received electronically via fax and e-mail from members, Processors, Closers and/or third parties Complete initial contact with the member appropriate information such as contact name, hours, contact numbers, etc. to ensure member education and enhanced member service Maintain systematic, consistent and reliable notes and contact history information on each member interaction and actions taken on accounts Track and update...
Tential
Winchester, VA, USA