Dec 04, 2024
Employee Type: PRN Work Shift: Day - 8 hour shift (United States of America) Join Team Tidelands and help people live better lives through better health! POSITION SUMMARY: The Clinical Patient Services Representative will perform administrative duties to support the clinical needs of the patient. The CPSR is responsible for making every effort to provide first call resolution for patients of Tidelands Health. This will be achieved by collaborating with the care team and ensuring timely response to all requests (within 24 business hours). This role will require strong communication skills and excellent customer service. The CPSR will maintain efficient and concise documentation of all patient interactions. This position may support clinical operations when needed. PRIMARY DUTIES: First call resolution – Handle incoming calls to clinic to provide patient first call resolution to meet the patients’ requests. Escalate urgent patient needs – Notifies care...
Tidelands Health
Murrells Inlet, SC, USA
Part time