Sep 20, 2024
$18.00 - $18.25 hourly
Workstation Support Technician State of Tennessee We are hiring an intermediate Workstation Support Technician to support the State of Tennessee’s West, Middle, and Metro Regional team. The team this individual will be joining helps support multiple counties of Tennessee and 20+ State agencies. They will be required to troubleshoot issues related to desktop, laptop and hardware technologies. The qualified candidate will have superior customer service skills and thrive in a fast-paced retail environment. Minimum Requirements: · Exceptional Customer Service Experience (over the phone/face to face) · Passion and Aptitude to create a career in the Information Technology field · Ability to take constructive criticism Required Qualifications: · Experience in the information technology field supporting inbound customer requests · Previous experience utilizing ticketing systems (ServiceNow preferred) · Proficiency with Windows and Mac...
Brooksource
Nashville, TN, USA
Full time