Feb 01, 2025
$30.24 - $40.91 hourly
Role Title: Senior Desktop Support Specialist FLSA Status: Non-Exempt Union Status: None Job Level: 40 Department: 24 – Facilities and IT Pay Range: $30.24 to $40.91 per hour Reports To: Information Technology Department Head Supervisory Responsibilities: Yes Revision Date: 1/15/2025 About Making Opportunity Count MOC’s mission is to empower families to achieve economic security by eliminating barriers and creating opportunities. To alleviate poverty, we deliver a variety of services including childcare, education, workforce development, nutrition, health, and community and housing support. Position Overview: The Senior Desktop Support Specialist is responsible for the daily management of the IT Helpdesk, resolving system and network issues, and working on enterprise projects as assigned. This is a forward-facing position with direct contact with staff and vendors. Essential Duties and Responsibilities: Manage MOC helpdesk system. Dispatch...
Making Opportunity Count Inc
Fitchburg, MA, USA