Feb 01, 2025
IT Help DeskÂ
East Hartford, CTÂ
$22-25/hrÂ
TemporaryÂ
Full time hours
M-F 8am â 4:30pmÂ
COVID vaccine + flu shot required
Requirements:
1-2 years of IT Help Desk Tech or similar role requiredÂ
 Basic understanding of IT systems, hardware and software (Windows, macOS, Microsoft Office Suite)
High School Diploma or equivalent required; Associates degree in information technology or related field preferredÂ
Responsibilities:Â
Provide first-level technical support to employees
Troubleshoot hardware and software issues
Assist with general IT-related inquiries
Maintain accurate records of all support requests and resolutions
Escalate complex issues to the appropriate IT personnel
Install and configure software and hardware
Ensure all IT equipment is properly maintained and updated
Keep up to date with the latest technology trends and advancements
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Complete Staffing Solutions
East Hartford, CT, USA