Sep 09, 2024
$13.00 hourly
Description Does helping people in two languages feel twice as good? Come find out! Give me the basics! Our Seasonal Healthcare agents help ResultsCX customers with a wide range of healthcare related inquiries in both English and Spanish! Calls will include, but are not limited to, questions about current health insurance policies or benefit cards, requests to update personal information on accounts, support completing orders, and more! We handle both inbound calls and outbound campaigns to inform our customers about changes that may affect them. This seasonal opportunity is expected to last until 1/31/2023, with the potential to become permanent with exceptional performance, KPI achievement, and business need …But what do we DO? “One of our agents was contacted by an elderly customer with a grave concern. The member had been trying to buy her groceries for the month and didn't realize that the order she had previously placed for medical necessities used up her monthly stipend...
ResultsCX
TX, USA
Full time