Sep 19, 2024
$16.00 - $16.50 hourly
*Position Responsibilities* * Medical Collections * Responding to telephone inquiries (inbound/outbound), utilizing standard procedures and scripts * Gathering information, performing research and resolving customer inquiries * Communicate appropriate options for resolution in a timely manner * Inform customers/patients about services available, and assess their needs * Schedule work to ensure accurate phone coverage, prioritize calls and escalate as required * Assist in planning and implementing department goals and make recommendations to management to improve efficiency and effectiveness *Other duties as assigned* Successful accomplishments and primary accountabilities of this position will depend upon establishing and maintaining effective working relationships with a variety of people both inside and outside of the functional area. Such people may include, but are not limited to: interdepartmental leadership, education and development, the patient, client hospital staff,...
Patient Accounting Service Center, LLC
Houston, TX, USA
Full time