Jan 22, 2026
$86,372 - $111,679 yearly
Under the general supervision of the Director of Crisis Services, the Manager of PAR Services is responsible for oversight of the Dispatch Coordinators and Clinical Specialists providing dispatch and crisis services for Detroit and Wayne County residents. PRINCIPAL DUTIES AND RESPONSIBILITIES: Coordinates staffing and scheduling.Monitors dashboards and performance of staff.Develops and approves policies and procedures for the dispatch unit.Prepares monthly and quarterly reports.Provides training for Dispatch Coordinators.Provides general supervision of Clinical Specialists.Answers incoming telephone calls.Receives information from community hospital staff to enter into DWIHN’s Electronic Health Record (EHR), the MHWIN system and relays information to the PAR Screeners. Utilizes the MHWIN dispatch system to deploy Dispatch Coordinators.Utilizes the DWIHN phone system.Maintains relationships with hospital staff.Completes data entry for enrollments.Generates member IDs for...
Detroit Wayne Integrated Health Network
Detroit, MI, USA