Apr 18, 2025
$20.10 - $24.80 hourly
Gemini is searching for a Customer Service Representative in our Metals Department. A day in the life of a Customer Service Representative at Gemini includes: Multi-task to perform daily customer service duties (answer phone calls, enter orders, provide technical advice on product related issues, etc.) Enter order and quotation requests into the order entry system. Be a technical resource (i.e., style, size, application, mounting, etc.) for standard and specialty Gemini products to our partners. Encourage our partners to utilize and navigate our digital platform. Liaison to our internal and external customers. Collaborate with other customer experience team members with continuous improvement, special projects, and daily requests. Maintain an exemplary customer service/problem solving attitude and handle difficult customer situations to our partner’s satisfaction. Escalate when necessary. Complete career development training as necessary for job requirements and/or advancement....
Gemini, Inc.
Cannon Falls, MN, USA
Full time