1 customer service representative jobs found in Mount Pleasant, SC

Position: Customer Service Representative (CSR) - ServiceTitan Expert Job Summary: We are seeking a skilled and experienced Customer Service Representative (CSR) who is proficient in using ServiceTitan, a leading field service management software. As a CSR with ServiceTitan expertise, you will play a vital role in providing exceptional customer support and ensuring seamless coordination between our field technicians and clients. Your proficiency in ServiceTitan will be instrumental in delivering efficient and effective service solutions to our valued customers. Responsibilities: Utilize ServiceTitan software to manage and maintain customer service operations effectively. Interact with customers via phone, email, and chat to address their queries, concerns, and service requests. Ensure accurate and timely entry of customer information, service requests, and job details into the ServiceTitan system. Schedule appointments, dispatch field technicians, and...