165 customer service jobs found in Westborough, MA

JOB PURPOSE:  To enter customer orders and handle customer calls and requests in an appropriate and timely manner. KEY ACCOUNTABILITIES: Enter orders based on faxes, emails and telephone calls Provide written and verbal quotes to customers Respond to customer requests for information and documents Direct phone calls as needed (main line, etc.) Resolve customer issues SKILLS REQUIRED:  Strong attention to detail; Ability to work well with others and as an individual Excellent written and verbal skills Ability to multi-task and meet deadlines Problem-solving skills JOB QUALIFICATIONS :  Education:  Minimum relevant experience guidelines: 2 years or a  B.S. degree Knowledge & Experience One to three years related experience and/or training in the field. Excellent computer skills Good written and verbal communication skills Accounting knowledge helpful #Zip

JOB PURPOSE:  To enter customer orders and handle customer calls and requests in an appropriate and timely manner. KEY ACCOUNTABILITIES: Enter orders based on faxes, emails and telephone calls Provide written and verbal quotes to customers Respond to customer requests for information and documents Direct phone calls as needed (main line, etc.) Resolve customer issues SKILLS REQUIRED:  Strong attention to detail; Ability to work well with others and as an individual Excellent written and verbal skills Ability to multi-task and meet deadlines Problem-solving skills JOB QUALIFICATIONS :  Education:  Minimum relevant experience guidelines: 2 years or a  B.S. degree Knowledge & Experience One to three years related experience and/or training in the field. Excellent computer skills Good written and verbal communication skills Accounting knowledge helpful

Position: Customer Service Representative  Pay:$22 Job Type: temp to hire Location: Westborough, Massachusetts Schedule: M-F 9-5pm- Rotating Saturday coverage 8am-1pm (6 week rotation) **In office, remote only with approval for appointments or snow days. Overtime available. ** â Will train!!   Job Overview: This is a full-time on-site position as a Customer Service Representative at our Westborough office. The Customer Care Representative will be responsible for handling all aspects of customer service, responding to inquiries, resolving customer concerns, processing orders, providing product information, and maintaining a high level of customer satisfaction.    Qualifications for Customer Care Representative:  Excellent Customer Service and Customer Satisfaction skills  Call center or customer service experience preferred.  Flexibility to work different shifts (including evenings, weekends, or holidays)  Experience in handling customer inquiries and...

  Job Overview This is a full-time on-site position as a Customer Service Representative. The Customer Care Representative will be responsible for handling all aspects of customer service, responding to inquiries, resolving customer concerns, processing orders, providing product information, and maintaining a high level of customer satisfaction.   Qualifications for Customer Care Representative Excellent Customer Service and Customer Satisfaction skills Call center or customer service experience preferred. Flexibility to work different shifts (including evenings, weekends, or holidays) Experience in handling customer inquiries and resolving issues. Ability to communicate effectively both verbally and in writing Excellent listening skills and an empathetic voice and manner Attention to detail Dedication to customer satisfaction Basic knowledge of...

M-F? 8:30 AM â 5:00 PM $21-$24 CSR positon. Phone experience required.? It is not necessary but if you have past experience in printing or mailing we encourage you to apply! We are looking for; ? A first call contact with our existing customer base ? Handle phone inquiries ? Help assist in customer growth as a positive energetic contact person ? Light administrative tasks ? Job organization What we do (If you have any past exposure to services listed below we encourage you to apply); ? Marketing & Mailing Services ? Printing (All marketing related material ? Graphic design ? Signs, banners & displays ? Embroidery ? Screen printing ? Promotional items How are we different from competition. ? Fast pace ? Busy and profitable business ? Utilize state of the art processes ? Large...

National industry leading logistics organization is seeking entry-level customer service professionals willing to learn, work reliably, and growth their career. Hybrid remote work after training.  Ideal individuals possess either some office/customer service experience, or have worked in service industry or retail customer service capacities, and are adept at customer communication, de-escalation, and account changes using computerized system.  Job Title: Customer Service Representative Location: Auburn, MA Pay: 16.00/hour   Summary:  Customer Service Representative will be responsible for assisting with payment related issues. Assist with collections, data entry, payments, reporting, and account analysis as needed. The Customer Service Representative must be comfortable in metrics driven environment, exhibit strong attention to detail, fluid computer skills, and professional communication skills, including in de-escalation customer...

Here at MAPFRE we pride ourselves on our employees talent, commitment and ability to innovate with purpose. We recognize the value that our Customer Service team brings to MAPFRE and are looking to hire individuals who embody these qualities every day! As one of our Customer Service Representatives, you will play a vital role in delivering an exceptional customer experience to our customers and agents. If you are passionate about working with customers and ensuring they have the best experience possible through real life interactions, this is the perfect position for you! As a Customer Service Representative you will act as a key resource which includes responsibilities in answering calls for billing and functions for all products, lines of business and affiliates and coordinating first notice of loss claims. CALL CENTER BILLING or FIRST NOTICE OF LOSS EXPERIENCE PREFERRED This position pays $17.75 - $19 / hour to start, depending on experience. Comprehensive benefits as of Day...

Description: Join Our Team & Make a Difference in Our Community! Norfolk Hardware & Home Center has been a Boston based business since 1934. We serve our customers and embrace our neighborhood. We're searching for a passionate and empathetic Customer Experience Champion to join our vibrant team. In this role, you'll be the face of our company, building strong relationships with our valued customers and ensuring they receive exceptional support. Here's what you'll do: Go above and beyond to understand and address customer concerns with a warm and friendly approach. Proactively identify and resolve issues, exceeding customer expectations at every turn. Become an advisor to our customers, guiding them through our products and services with ease. Contribute to a positive and supportive team environment, sharing your knowledge and best practices. Be a champion for our community, actively participating in initiatives that strengthen our connection with our...

Position Title: Outbound Customer Service Phone Support Location: Tempus Corporate Headquarters, 600 TECHNOLOGY CENTER DR, STOUGHTON, Massachusetts, United States of America Requisition Number: Req #30 Date Posted: Friday, February 28, 2025 Description: Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities. The Outbound Customer Service Phone Support contacts our customers in the Personal Care Attendant (PCA) program (consumers, surrogates, and PCAs) to communicate where additional or corrected information is required to facilitate processing of program related documentation or other information....

Position Title: High Volume Customer Service Representative Location: Tempus Corporate Headquarters, 600 TECHNOLOGY CENTER DR, STOUGHTON, Massachusetts, United States of America Requisition Number: Req #43 Date Posted: Friday, February 28, 2025 Description: Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities. The Customer Service Representative position has many layers and components as we are heavily integrated with each function in Fiscal Intermediary (FI) Processing & Support Services and the company as a whole. Working with a high volume of inbound and outbound calls , we are the “face and voice”...

Description About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager. Some weekend and evenings shifts required. The wage range for this position is $16.10 to $22.20 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage. You Will Provide patients with exceptional customer...

  Responsibilities: Answering customerâs calls promptly and professionally with the result of striving to exceed their needs Assist in placing orders primarily over the phone, but also via email and fax Coordinate with internal departments to identify solutions and resolve customer problems to prevent recurrence. Record and follow up product quality issues raised by customers. Adhere to all customer service policies. Provide clear, courteous communication with customers both verbally and in writing. Perform additional customer service duties as assigned Maintain a positive, can-do attitude in all aspects of the job Qualifications: 1-3 years of experience in a call center or customer service role Effective listening, written and verbal communication skills Must be detail oriented and organized Proficiency in Microsoft Office College degree or...

Overnight Monitoring Center Operator- Frist 90 days the Schedule is Mon-Friday 8am-5pm for training. The switches to overnights 11pm-7am 4 weekdays and 1 weekend day $23 Temp-perm Summary: Weâre seeking experienced  Call Center Operators  for our 24-hour, 7 day per week, 365 days per year Monitoring Center. You will be responsible for the  LIFE  and  SAFETY  of our customers by responding to incoming burglary, fire, medical and equipment alarms. As an operator, you will monitor alarms and respond by dispatching the authorities or authorized parties in a timely and accurate manner. Responsibilities: Monitors and interprets data received on signal receiving equipment Assist in testing alarm systems in conjunction with authorized service technicians/installation personnel and subscribers to ensure proper operation of security equipment. Interface with subscribers and/or authorities over the telephone directing calls maintaining a high level of service Work...

Direct hire (âpermâ) full time role with a well established, growing company adding to staff.  Following a recent promotion, our client is looking to hire a Customer Service Specialist to their team.  Great opportunity to join a company that is doing extremely well, and offers stability, growth and a team friendly environment.  If youâd like to work for a company that takes care of their employees, please message me as soon as possible. Our Customer Service Specialist is  a highly valuable position at our organization!  The primary duty is to support customers and ensure the remain satisfied with our products and services.   Duties include: Providing introductory information to (current and potential) customers Ensuring that consumers are satisfied with products or services by handling complaints and inquiries Following up with clients & customers by phone or email to check that theyâre still satisfied with their purchases Letting customers know about...

Customer servcie rep position  located in taunton ma  starting salary 52K â 62K  CSR role  kills: Technical Advice AC Electrical DC Electrical Mechanical Understanding of Mechanical Assemblies Excellent Communication Skills Client-driven and Client-driven Proficiency in Microsoft Office Spanish a Plus but not Mandatory Full time and Permanent  

Customer Service $20 if they have several years of experience  Full Time Position Monday-Friday, 8:30am â 5:00pm Primary responsibilities include but are not limited to: Order Processing Data Entry Filing Answering phones Communicating with customers through phone calls and emails Qualifications: Strong verbal and written communication skills Knowledge of, Excel, and other MS Office applications preferred Organized, punctual and able to multi-task Strong attention to detail Ability to work in a team environment or individually Thanks for your time. Have a great weekend!

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. KROHNE, Inc. complies with applicable federal, state & local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. KROHNE We are currently looking for a Customer Support Representative in our Beverly location.  This person will provide customer support, order entry and system administration for our organization.   The successful person will have a minimum of five years experience from a manufacturing/distribution environment in an inside sales, product support, order fulfillment or technical customer service environment Your main responsibilities: 1.      Performs order entry and system...

Do you want to join a high growth company committed to employee development and promotion? Be part of a dynamic team of people with diverse backgrounds, experience, and talent. At Metropolitan, we've created an exceptional working environment where employees are treated as assets and family members. Incentives to work at Metropolitan Linen: Competitive salary and bonus Opportunity for compensation growth w raises $1,000.00 employee referral bonus program Health insurance Paid vacation time 401K plan Job Description/Qualifications: 3-5 years Customer Service experience is a MUST Must demonstrate excellent attention to detail and accuracy Business minded individual with terrific attitude Strong communication and inter personal relation skills Solid MS Office computer and organizational skills. Flexible in handling other administrative tasks Call Center experience not required but is a major plus Our Company Metropolitan Linen Services is a family...

Position Overview: Now Hiring: Customer Service / Inside Sales Representative Job Type: Full-time  Schedule: Monday – Friday (Required weekends through peak season) Compensation: $41K - $62k (DOE) & Commission Potential Location: Georgetown, MA 01833   Who We Are:  Townsend Energy is recognized and respected as one of the larger and more progressive family owned and operated Energy Marketers in New England and is proud to service residential and commercial customers in Massachusetts, New Hampshire, and Maine.   Job Summary:  Our ability to provide "Total Energy Solutions" is dependent on maintaining the product knowledge necessary to continually serve our customers and their energy needs.  What You’ll Do: Ability to multitask while offering our customers the latest information on energy solution trends. Complete work assignments accurately and in a timely manner. Interact with customers and coworkers in a respectful and courteous manner. Educate and upsell...

Customer Service Representative North Andover, Massachusetts Monday-Friday 8:30am-5:00pm Responsibilities: Order processing Data entry Filing Answering phones Qualifications: Strong verbal and written communication skills Knowledge of excel and other MS office applications Strong attention to detail Organized, punctual and able to multi-task Ability to work as a team or individually 2 years of customer service experience $20-21/hr â¦Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent...