44 customer service jobs found in Mattoon, IL

Overview: Responsible for researching, resolving, documenting, and responding to inquiries related to patient accounts from patients, insurance companies, attorneys, public agencies, internal departments, employers, and third party payers. Responsible for reviewing and calculating pre-determinations and charge estimates. Assists patients with setting up payment arrangements. Processes and posts all payments including required time of service payments. Collects outstanding accounts receivables. Provides financial counseling for charity and assists with application process. Responsible for cash bag balancing. Completes commercial disability and Family Medical Leave Act (FMLA) forms. Responsibilities: EDUCATIONAL REQUIREMENTS None Required CERTIFICATION & LICENSURE REQUIREMENTS Notary certification may be required. EXPERIENCE REQUIREMENTS One year customer service experience required and/or one year customer service experience in health care preferred. General computer...

Overview: Responsible for accurately and completely answering and documenting inquiries from members, employers, employer groups and providers. Facilitates communication between self, other departments, members, providers, provider offices, employers, and brokers to ensure that needs of members are met. Responsibilities: EDUCATIONAL REQUIREMENTS None specified CERTIFICATION & LICENSURE REQUIREMENTS Medical Terminology within one (1) year of hire EXPERIENCE REQUIREMENTS Three (3) General - Customer Service. Must be proficient in using a computer keyboard, navigating multiple software applications, managing a multi-line phone and completing documentation during the course of a call. SKILLS AND KNOWLEDGE Must be able to project a professional, pleasant image, while interacting with a variety of personalities and cultures. Must demonstrate tact and diplomacy in interpersonal interactions, in addition to maintaining composure in confrontational situations....

Teller Retail Banker II-066103 Description Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products...

$5,000 SIGN-ON BONUS! Full-Time Openings! 12-hour shifts Days or Nights!: We are looking for rockstar nurses to join our team! In this position, you will play a key role serving as a clinical resource, responsible for delivering the highest quality resident care. Our nurses care for residents like family, not because it’s their job, but because it’s their calling. So, if you are looking for an exciting career opportunity in which you’ll have the chance to make a genuine difference in our residents’ lives, then we are the perfect fit for you. Contact us today! Benefits: * Competitive compensation * DailyPay * Shift differentials * Paid time off * Holiday pay * Health, dental, vision, and life insurance * Voluntary benefit policies offered * Retirement plan * Wellness program * Mobile phone discounts * Nursing Scholarship Program * Student Loan Forgiveness * Advancement opportunities * Great team to work alongside Qualifications: * Current and valid LPN nursing...

Pay for this role starts at $16.50/hour with the opportunity for higher starting pay based on candidate experience. Responsible for providing centralized loan servicing support to bank’s branches, customers, loan operations and loan officers. Responsible for performing a variety of clerical functions and loan maintenance. Responsibilities include, but are not limited to: Loan Servicing: Prepares and completes Paid Note Statements including releases of titles and preparation of mortgage releases, which may include electronic recording as applicable. Prepares payoff statements. Automatic payment additions. Fee and interest waives. Provides exceptional customer service by phone or email to internal and external customers. Utilizes available resources to identify, research and resolve routine customer issues. Complete required training specific to job responsibility. Performs other duties as assigned. Completes required training specific to job responsibility. Maintains loan files in...

Overview: The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly. Responsibilities: Rooming patients: Collecting pertinent information regarding the patient's chief complaint, family history, social history, surgical history, and medication reconciliation upon arrival for a patient visit. Telephone Interactions: As directed, completing necessary telephone communications with patients, families, pharmacies, and/or other health care facilities. Gathering information and maintaining patient information via telephone per department specific processes and policies. Administrative tasks including, but not limited to, patient check in or check out, prior authorizations, scheduling appointments, verification of benefits, and coordination of referrals and testing....

Overview: A sleep (polysomnographic) technologist provides comprehensive evaluation and treatment of sleep disorders including in-center and home sleep apnea testing (HSAT), diagnostic and therapeutic interventions, and comprehensive patient care. Provides sleep related education and support to patients and families. A sleep technologist is able to perform the duties defined for a sleep technician and is able to provide general oversight of other sleep center staff. The sleep technologist is credentialed in sleep technology (RPSGT or RST). Responsibilities: Documents patient arrival, interactions, and consent for testing. Reviews and verifies departmental orders for testing and insurance/prior authorization verification. Reviews patient history and supporting documentation for medical necessity. Acquires and documents additional information from the patient or ordering provider Ensures appropriateness of testing and parameters. Performs routine positive airway pressure...

Compensation: Starting at $18/hour with bonus potential and benefits Who Are We? Powered by technology and compassionate design, Parachute has reimagined the plasma donation experience into one that is easier and friendlier. Using a simple app, our members can book donations and track earnings from the palm of their hand. In using a tech-forward approach, we’re able to offer each member a highly personable and best-in-class experience that’s consistent at each and every visit. Our vision is to introduce an elevated plasma donation experience that’s grounded in convenience to markets with smaller populations. This model allows us to positively impact the industry supply chain and help patients gain access to the medication they need. We have grown from 2 to 28 operations in less than 3 years and plan to continue our rapid expansion. We are looking for people who share in our passion for helping others and are invigorated by the speed at which our start up moves. Come join us as...

Overview: The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly.   Schedule to be determined. Candidate must be available to start at shift at 7:15 and end a shift at 5:30PM or cover until 7PM if needed. Responsibilities: SKILLS AND KNOWLEDGE Capacity to learn and retain information. Strong customer service skills. Compassion and caring in dealing with others. Ability to operate office equipment. Proficiency in basic computer skills. Qualifications: EDUCATIONAL REQUIREMENTS High School Diploma/Equivalent CERTIFICATION & LICENSURE REQUIREMENTS Basic Life Support (BLS) AND Certified Medical Assistant (CMA) OR Registered Medical Assistant (RMA). Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) from the following certification...

Teller Retail Banker II-066104 Description Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products...

Pay: $40-45/ hour Maxim Healthcare Services is seeking a Registered Nurse (RN) to assume responsibility and accountability for the application of the nursing process and the delivery of patient care. The Registered Nurse (RN) demonstrates the ability to make clinical judgments in an effective and efficient manner under the direction of the Director of Clinical Services. Patient Cares: Pediatrics CP Part Time Days Responsibilities Utilizes the nursing process to assess, plan, implement and evaluate patient care. Assess signs and symptoms indicating physiologic and psychosocial changes in the patient’s condition. Collects, analyzes, and interprets data and information from health care members and documents actual and/or potential nursing diagnoses. Documents the patient’s plan of care using identified nursing diagnoses, expected patient outcomes, and selected nursing interventions. Performs interventions according to identified priorities, plan of care, and the hospital policies...

Pay: $31-35/ hour Maxim Healthcare Services is seeking a Registered Nurse (RN) to assume responsibility and accountability for the application of the nursing process and the delivery of patient care. The Registered Nurse (RN) demonstrates the ability to make clinical judgments in an effective and efficient manner under the direction of the Director of Clinical Services. Patient Cares: Full time Overnights Gtube, and trach Responsibilities Utilizes the nursing process to assess, plan, implement and evaluate patient care. Assess signs and symptoms indicating physiologic and psychosocial changes in the patient’s condition. Collects, analyzes, and interprets data and information from health care members and documents actual and/or potential nursing diagnoses. Documents the patient’s plan of care using identified nursing diagnoses, expected patient outcomes, and selected nursing interventions. Performs interventions according to identified priorities, plan of care, and the hospital...

Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Bachelor's Degree in Pharmacy or PharmD degree, or equivalent FPGE (NABP). Pharmacy license (by job entry date). Completion of an ACPE Accredited Immunization training program (for example, APhA, Pharmacy School Curriculum, State Pharmacy Association sponsored). Position Summary... What you'll do... The prescriptions are stocked. We need you to bring the passion. The Walmart Rx Manager operates the pharmacy from a place of true caring. Come ready to show your heart for the community we serve, as well as the staff you will grow and develop. It takes strong clinical knowledge and business acumen. You will be empowered to work to the top of your license, ensuring a high level of patient care, while also creating a strategy for growth. We are looking for someone that shows autonomy, advocating for new...

Teller Retail Banker II-066118 Description Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products...

Overview: The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly. Responsibilities: Rooming patients: Collecting pertinent information regarding the patient's chief complaint, family history, social history, surgical history, and medication reconciliation upon arrival for a patient visit. Telephone Interactions: As directed, completing necessary telephone communications with patients, families, pharmacies, and/or other health care facilities. Gathering information and maintaining patient information via telephone per department specific processes and policies. Administrative tasks including, but not limited to, patient check in or check out, prior authorizations, scheduling appointments, verification of benefits, and coordination of referrals and testing....

Overview: The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly. Additionally, this position is responsible for getting with the Guidelines registry input, assists 6 minute walk (billable), and assist with coordination of Return hospital appts and reminders. Responsibilities: Rooming patients: Collecting pertinent information regarding the patient's chief complaint, family history, social history, surgical history, and medication reconciliation upon arrival for a patient visit. Telephone Interactions: As directed, completing necessary telephone communications with patients, families, pharmacies, and/or other health care facilities. Gathering information and maintaining patient information via telephone per department specific processes and policies....

Overview: The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly. Responsibilities: Rooming patients: Collecting pertinent information regarding the patient's chief complaint, family history, social history, surgical history, and medication reconciliation upon arrival for a patient visit. Telephone Interactions: As directed, completing necessary telephone communications with patients, families, pharmacies, and/or other health care facilities. Gathering information and maintaining patient information via telephone per department specific processes and policies. Administrative tasks including, but not limited to, patient check in or check out, prior authorizations, scheduling appointments, verification of benefits, and coordination of referrals and testing....

Overview: The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly. Responsibilities: Rooming patients: Collecting pertinent information regarding the patient's chief complaint, family history, social history, surgical history, and medication reconciliation upon arrival for a patient visit. Telephone Interactions: As directed, completing necessary telephone communications with patients, families, pharmacies, and/or other health care facilities. Gathering information and maintaining patient information via telephone per department specific processes and policies. Administrative tasks including, but not limited to, patient check in or check out, prior authorizations, scheduling appointments, verification of benefits, and coordination of referrals and testing....

Overview: The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly. Responsibilities: Rooming patients: Collecting pertinent information regarding the patient's chief complaint, family history, social history, surgical history, and medication reconciliation upon arrival for a patient visit. Telephone Interactions: As directed, completing necessary telephone communications with patients, families, pharmacies, and/or other health care facilities. Gathering information and maintaining patient information via telephone per department specific processes and policies. Administrative tasks including, but not limited to, patient check in or check out, prior authorizations, scheduling appointments, verification of benefits, and coordination of referrals and testing....

Overview: The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly. Responsibilities: Rooming patients: Collecting pertinent information regarding the patient's chief complaint, family history, social history, surgical history, and medication reconciliation upon arrival for a patient visit. Telephone Interactions: As directed, completing necessary telephone communications with patients, families, pharmacies, and/or other health care facilities. Gathering information and maintaining patient information via telephone per department specific processes and policies. Administrative tasks including, but not limited to, patient check in or check out, prior authorizations, scheduling appointments, verification of benefits, and coordination of referrals and testing....