Feb 07, 2025
$48,592 - $59,768 yearly
P/C Customer Service Specialist US-MI-Lansing Job ID: 2025-7670 Type: Regular Full-Time # of Openings: 1 Category: Customer Service/Support Farm Bureau Center Overview P/C Customer Service Specialist Objective To work as a member of the Property/Casualty (P/C) Customer Service team to provide excellent customer service in a prompt and professional manner. To address policy and billing related questions and concerns from internal and external customers on all personal lines and commercial lines of business via the telephone, e-mail and website. To process billing account changes, process payments, and handle the manipulation of $2,000,000 to $3,000,000 cash allocation, distribution, and invoicing using 100-plus cash accounting reports. To train and provide support and assistance to the Associate P/C Customer Service Specialists. To preserve the Customer Service relationship, gather information and improve the overall service process. To occasionally assist...
Michigan Farm Bureau
Lansing, MI, USA