192 customer service jobs found in Framingham, MA

Hiring for a hybrid-model Customer Service Admin for a company in Marlborough.  M-F 9AM-5PM 2 days onsite â Tuesdays and Wednesdays; Monday/Thursday/Friday remote Pay: $23-25/hr based on experience  MUST have at least 2 years of recent call center experience handling conflict management/customer service Duties and Responsibilities ⢠Respond accurately, promptly and effectively to all forms of communication, including but not limited to e-mails generated from the field directly or through the ServiceChannel platform. ⢠Ensure all services are completed in a timely manner and escalating difficult calls to Manager when services are not being addressed within certain timelines. Communicates with Vendors, Store Managers and Home Office personnel to resolve problems and answer questions. ⢠Performs auditing of invoices in accordance with individual department requirements. ⢠Ad Hoc reporting and analysis as needed ⢠Supports ongoing maintenance programs (strips,...

Customer Service Representative Location: Framingham, MA Hours: Fulltime Hours Monday â Friday 8:30am â 5:00pm Job Requirements: Customer Service Experience Call Center Experience Generate sales leads Identify and assess customersâ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Pay Rate: $21 â 24 / Depending on Experience . . . Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the...

M-F? 8:30 AM â 5:00 PM $21-$24 CSR positon. Phone experience required.? It is not necessary but if you have past experience in printing or mailing we encourage you to apply! We are looking for; ? A first call contact with our existing customer base ? Handle phone inquiries ? Help assist in customer growth as a positive energetic contact person ? Light administrative tasks ? Job organization What we do (If you have any past exposure to services listed below we encourage you to apply); ? Marketing & Mailing Services ? Printing (All marketing related material ? Graphic design ? Signs, banners & displays ? Embroidery ? Screen printing ? Promotional items How are we different from competition. ? Fast pace ? Busy and profitable business ? Utilize state of the art processes ? Large...

Customer Service Collections Location: Marlborough, MA Opportunity to work with a great company! Actively Interviewing! Hiring ASAP! Hours: Full time hours Monday â Friday Job Requirements: Previous experience with Business to Business collections is preferred Strong customer service skills Experience working in a high volume collections setting Strong experience with CRMs and Accounting software Pay Rate: $20-22/ hour . . . Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. . . It is our policy to provide equal employment opportunity to all individuals...

Hiring for a remote HR Service Center Rep for a company based in Marlborough, MA MUST have at least 2 years of recent call center and HR experience.  Pay: $22/hr MUST be local as this role will require going on site once every few months.  Schedule: 9-5 Monday through Friday, with potential shift to 12PM-8PM come April 2025.  JOB SUMMARY Serves as a primary resource for all U.S. and Puerto Rico Associates at all levels contacting HR Shared Services. Provides information regarding Company specific HR policies and/or procedures, while complying with company, State, and Federal guidelines. Inquiries and processing include, but are not limited to, benefits, W2âs and 1095s. Develops a working knowledge of HR policies and procedures through administrative processing and responding to phone inquiries, which are documented in the case management system. Ensure all Associate interactions are conducted in a professional and confidential manner while exhibiting an excellent...

$22-$23  8-5 Job description Our Boston, Massachusetts office is currently seeking a bright and articulate individual to join our client services team in a challenging and fast-paced environment. This position will be in office (Boston, MA) and the ideal candidate should possess the following qualities: ability to manage multiple projects simultaneously, attention to detail, dependable, great team member and excellent organizational skills. Given that this position requires interaction with clients of all organizational levels via telephone and email, it is essential that this individual have great customer service and communication skills. Essential Duties and Responsibilities: Responsible for effectively communicating with clients regarding corporate and UCC services. Responds to and resolve incoming client and affiliate requests, queries, issues and concerns via phone and email. Efficiently manage the entire order process from initial...

Customer Service Location: Boston, MA Hours: Monday to Friday in office 8am-5pm   Job Requirements: Associateâs degree and/or 2 years equivalent experience in customer service Computer proficient (MS Office Suite) Exceptional phone etiquette Effective Communication skills Gather, organize, and compile data Duties Efficiently manage the entire order process from initial client inquiry through processing, invoicing, and follow up. Responds to and resolve incoming client and affiliate requests, queries, issues and concerns via phone and email. File documents including financing statements, assignments, amendments, terminations, etc. Pay Rate: $22-23/hour . . . Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work...

Customer Service Representative Mansfield MA Temp to hire M-F 7:30-4pm $20 per hour   Working primarily with Garage Door companies and repairmen so need to have the personality to handle these customers appropriately.  Looking for someone with high attention to details as their are a lot of different products and customers to keep organized.  Communicate with customers in person and by telephone in entering orders under automation system controls. Assist in pricing of quotes and orders under automation system controls. Balance Daily Invoice Report Audit open order report weekly Follow up on customersâ claims for credit Manage all system invoicing on COD and open-term accounts. Manage bookkeeping procedures required by setting up and maintaining current open terms and COD accounts Assist with furnish and install program whenever necessary, and process furnish and install invoicing and installer payables Handle all incoming telephone calls, field...

Customer Service Representative Opportunity to work with a great company! Location: Mansfield, MA Hours: Full Time â Temp to Hire Monday â Friday â 7:30am â 4:00pm Job Requirements & Duties: A high school degree is required, along with 3 â 5 years of customer service experience, preferably in a manufacturing environment. Basic computer skills are required with a familiarity of Microsoft Office Products. Previous clerical or office experience is beneficial. Communicate with customers in person and by telephone in entering orders under automation system controls. Assist in pricing of quotes and orders under automation system controls. Balance Daily Invoice Report. Audit open order report weekly. Follow up on customersâ claims for credit. Manage all system invoicing on COD and open-term accounts. Manage bookkeeping procedures required by setting up and maintaining...

CSR role in their Mansfield MA location (7 person office).  Temp to hire M-F 7:30-4pm paying $20 per hour (some stretch  for a great candidate out of manufacturing or distribution).  Dealing primarily with Garage Door companies and repairmen so need to have the personality to handle these customers appropriately ).  Looking for someone with high attention to details as their are a lot of different products and customers to keep organized.  They use Oracle which would be nice to have but not required.   Dress code is casual.   Communicate with customers in person and by telephone in entering orders under automation system controls. Assist in pricing of quotes and orders under automation system controls. Balance Daily Invoice Report Audit open order report weekly Follow up on customersâ claims for credit Manage all system invoicing on COD and open-term accounts. Manage bookkeeping procedures required by setting up...

CSR role in their Mansfield MA location (7 person office).  Temp to hire M-F 7:30-4pm paying $20 per hour (some stretch  for a great candidate out of manufacturing or distribution).  Dealing primarily with Garage Door companies and repairmen so need to have the personality to handle these customers appropriately ).  Looking for someone with high attention to details as their are a lot of different products and customers to keep organized.  They use Oracle which would be nice to have but not required.   Dress code is casual.   Communicate with customers in person and by telephone in entering orders under automation system controls. Assist in pricing of quotes and orders under automation system controls. Balance Daily Invoice Report Audit open order report weekly Follow up on customersâ claims for credit Manage all system invoicing on COD and open-term accounts. Manage bookkeeping procedures required by setting up...

Customer Service Representative Location: Saugus, MA Opportunity to work with a great company! Multiple rolls! Hiring ASAP! Hours: Full time ? In Office â Temp to Hire Hours: Monday ? Friday ? 7:45am ? 4:15pm Job Requirements: Greet walk-in customers. Good customer service skills. Create and update customer accounts. Ability to type 40 words per minute. Process customer payments. Comfortable on the phone. Maintain compliance & confidentiality. Good attention to detail. Pay Rate: $18/hr #TopOneHire

Overnight Customer Service Representative Location: Lynn, MA Hours: Full time hours 11:00pm â 7:00am Job Responsibilities: Monitors and interprets data received on signal receiving equipment Assist in testing alarm systems in conjunction with authorized service technicians/installation personnel and subscribers to ensure proper operation of security equipment. Interface with subscribers and/or authorities over the telephone directing calls maintaining a high level of service Work with customers, wholesalers and authorities to verify and record all events accurately Use procedures outlined in procedure manual Diagnose ordinary problems and work closely with supervisor, which could include MC/Customer equipment Ability to work alone as well as work with others Ability to handle several tasks at the same time, handles stressful situations,...

Overnight Monitoring Center Operator- Frist 90 days the Schedule is Mon-Friday 8am-5pm for training. The switches to overnights 11pm-7am 4 weekdays and 1 weekend day $23 Temp-perm Summary: Weâre seeking experienced  Call Center Operators  for our 24-hour, 7 day per week, 365 days per year Monitoring Center. You will be responsible for the  LIFE  and  SAFETY  of our customers by responding to incoming burglary, fire, medical and equipment alarms. As an operator, you will monitor alarms and respond by dispatching the authorities or authorized parties in a timely and accurate manner. Responsibilities: Monitors and interprets data received on signal receiving equipment Assist in testing alarm systems in conjunction with authorized service technicians/installation personnel and subscribers to ensure proper operation of security equipment. Interface with subscribers and/or authorities over the telephone directing calls maintaining a high level of service Work...

Boston Express is currently seeking applicants for a position on our team of Customer Service Representatives. Responsibilities include making all of our callers and travelers feel comfortable and appreciated, swiftly and correctly completing transactions with our Windows-based ticketing computers, and performing light cleaning duties between bus schedules to keep our Nashua NH terminal sparkling. This is not a remote position. New hires are thoroughly trained and can expect a very competitive hourly rate of up to $17.00 per hour to start, with an increase after 90 days. Boston Express is looking for a part-time (15-20 hours) ticket agent / customer service rep. We are accepting applications for afternoon shifts (12:00PM – 5:30 PM) for our Exit 8 – Nashua NH location. As we are in the travel industry, open shifts require some Saturday and/or Sunday availability, as well as holiday availability, which is a MUST for all applicants - please do not apply if you are not willing to work...

Customer Service Representative Location: Salem, NH Hours: Full time hours Monday â Friday Responsibilities: Manage inbound customer service calls Answer questions about insurances, healthcare, and medical Document calls in timely fashion Escalate calls to management team, as needed Requirements:   Some experience with medical terminology, insurance or healthcare Strong professional communication skills Strong attention to detail Excellent computer and technology skills Pay Rate: $18/ Hour . . . Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once...

Position Overview: Now Hiring: Customer Service / Inside Sales Representative Job Type: Full-time  Schedule: Monday – Friday (Required weekends through peak season) Compensation: $41K - $62k (DOE) & Commission Potential Location: Georgetown, MA 01833   Who We Are:  Townsend Energy is recognized and respected as one of the larger and more progressive family owned and operated Energy Marketers in New England and is proud to service residential and commercial customers in Massachusetts, New Hampshire, and Maine.   Job Summary:  Our ability to provide "Total Energy Solutions" is dependent on maintaining the product knowledge necessary to continually serve our customers and their energy needs.  What You’ll Do: Ability to multitask while offering our customers the latest information on energy solution trends. Complete work assignments accurately and in a timely manner. Interact with customers and coworkers in a respectful and courteous manner. Educate and upsell...

Boston Express is currently seeking applicants for a position on our team of Customer Service Representatives. Responsibilities include making all of our callers and travelers feel comfortable and appreciated, swiftly and correctly completing transactions with our Windows-based ticketing computers, and performing light cleaning duties between bus schedules to keep our North Londonderry terminal sparkling. This is not a remote position. New hires are thoroughly trained and can expect a very competitive hourly rate of up to $17.00 per hour to start, with an increase after 90 days. Boston Express is looking for a part-time (20-25 hours) ticket agent / customer service rep. We are accepting applications for afternoon (11:00AM – 6:15PM) shifts for our Exit 5 – North Londonderry NH location. As we are in the travel industry, open shifts require some Saturday and/or Sunday availability, as well as holiday availability, which is a MUST for all applicants - please do not apply if you are...

Description: The most prestigious lending institutions entrust Zwicker & Associates, P.C. to protect their legal interests throughout the country. Zwicker & Associates P.C. is a national creditor rights law firm whose focus on ethics, compliance, and assertive representation of our clients’ interests makes us the industry leader in debt collection. Founded in 1991, Zwicker represents creditors in a variety of consumer and commercial recovery and litigation efforts. Zwicker is headquartered in Andover, Massachusetts, and maintains office locations throughout the United States. We are currently seeking Debt Collectors to join our team. Several openings are available. The role provides paid onsite training for four weeks including weekly pay and monthly bonuses. The start date for the role is December 30th. The base hourly rate for this position is $17.00-$20.00 with uncapped bonus potential. The office is located at 80 Minuteman Rd, Andover, MA, 01810 and the role is fully...

Overview: HealthPro Heritage is looking for a Director of Rehab / Physical Therapist (PT) or Physical Therapist Assistant (PTA) to lead our fantastic therapy team at Carlyle House in Framingham, CT. Skilled Nursing Facility/Long-Term Care Setting Large therapy gym with equipment and kitchen Salaried with Bonus Plan and Benefits Pay Range dependent on experience and clinical interview but ranges are: Registered Therapists- $46-$56 (determined after a clinical interview) Assistants - $38-$45 (determined after a clinical interview) Position Summary: The Rehab Director / Program Manager position provides the leadership, management and vision necessary to ensure that their areas of responsibility have the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow their organization and to ensure financial strength and operating efficiency. The position accomplishes this through a respectful, constructive and energetic style,...