Sep 12, 2024
Work Location: 2255 Cygnet Heights Colorado Springs, CO 80916 Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Click below to see what makes Penske great! https://www.youtube.com/watch?v=2gNxP04N06o Schedule: Mon - Friday; 8:00AM - 5:30PM Major Responsibilities: • Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity. • Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues. • Assure that all Penske Rental units are maintained and prepared for customers • Ensure parts are available for scheduled work • Hold vendors accountable for quality and adherence to schedule for outside work • Provide...
Penske
Colorado Springs, CO, USA