Apr 08, 2025
Customer Service â Auburn, MA
Auburn, MA
Pay: $18-22/hour
Must be available to work 4 weekdays and a Saturday or Sunday each week. Shifts are 3pm-11:30pm or 12pm-8:30pm.
M-F 8:00am-5:00pm for training
Qualifications:
Call center experience preferred
Knowledge of cars/trucks/diagnosing/repairs a plus but not required.
Good phone skills
Fast/accurate typing skills
Comfortable in fast paced at times
Team player
Customer service focused
Duties:
Answering inbound calls from customers needing roadside support (flat tires, dead batteries, accidents, etc).
Taking customer information, location, and establishing what is going on.
Dispatching service technicians, tow trucks, or techs to bring parts like new tire or battery
Updating information in database for tracking
Getting billing information for services
General customer service issues
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Complete Staffing Solutions
Auburn, MA, USA