170 customer service agent jobs found

Customer Service Representative , you will be supporting our client’s customers as a first point of contact and resolving questions/complaints concerning their accounts. We will rely on you to actively listen to our clients’ customers; by utilizing your customer service experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction you have with them.  In this role, you will not only be there to help customers with their account issues, via telephone, email and/or website inquiries from our valued customers but also provide them with exceptional service.  Benefits: This position is full-time (40 hours/week). Employees must be flexible to work any of our 8-hour shift schedules during our business hours. Paid Training Incentive Plan - Provides the opportunity to earn up to an additional $650 a month contingent upon meeting all metrics (call quality, attendance, and schedule adherence) after training Career...

About Us: At Pyramid Global Hospitality, people come first. We are dedicated to creating a supportive and inclusive work environment that values diversity, growth, development, and well-being. Our commitment to a People First culture is evident in our approach to employee development, benefits, and building meaningful relationships.   We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off. You'll also enjoy unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. Plus, we're committed to providing ongoing training and development opportunities to help you build the skills and knowledge needed to advance your career.   Whether you're just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success across over 230 properties worldwide....

Overview: Willow Valley Communities is hiring a Certified Occupational Therapy Assistant to organize and administer medically prescribed Occupational Therapy programming in all levels of living, under the direction of and as an assistant to an Occupational Therapist, for patients with chronic or acute injuries, muscle, nerve, joint or bone diseases, to increase function, improve cognition, relieve pain, prevent disability and improve quality of living. Opportunities with WVC: Excellent benefits package, including medical, dental and vision Generous PTO package Career growth opportunities Use of amenities, such as our fitness center, spa, cafes and swimming pools Plus many more Wage: $25.00/hour Responsibilities: Models exemplary customer service and models care, compassion and trust toward Team Members and Residents. Administers active and passive manual therapeutic treatments, including heat, light, sound, water, and electrical or physical agent modality treatments such as...

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Scrum Master to work in Fidelity’s Workplace Investing (WI) business unit. Come join the Workplace Investing Scrum Master Chapter! As a Scrum Master you blend deep scrum expertise with a passion for mentoring and coaching, and constant improvement. As part of a highly collaborative squad, you will advise, mentor, coach, and train on performance against agile values, practices, and processes to accelerate squad value delivery. In partnership with the squad leader, you will maintain a backlog, help to remove impediments, and facilitate agile ceremonies such as the daily stand up, sprint planning, backlog refinement and retrospectives. You will have responsibility for release management coordination and participate in scaling ceremonies and activities as you manage interdependencies across squads and product areas. You will examine and drive team...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $65,300.00 -...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $48,700.00 - $80,400.00...

Hastings Insurance is seeking a Premium Audit Specialist to join our Underwriting Operations team! The Premium Audit Specialist conducts quality reviews on all standard/non-complex audits for all states, ensuring that the policyholder’s premium matches their exposure and meets all regulatory and company requirements. This role will analyze financial documentation to identify class issues, determine the impact of exposure changes, and recommend changes to Underwriting. Additionally, the position serves as a technical resource to internal and external customers, responding to audit disputes and questions regarding audit assignments, status, and billing issues. Position Schedule & Location Details This is a full-time, non-exempt (hourly) position, typically working Monday through Friday from 8:00 a.m. to 4:30 p.m. Employees must be able to work at our Hastings, Michigan corporate headquarters, either daily or in a "hybrid" arrangement of on-site and remote work. Position Duties...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $62,200.00 -...

Hastings Insurance is seeking a Commercial Lines Underwriter to join its Commercial Underwriting team! The Commercial Underwriter will generate new commercial business by accepting or rejecting commercial insurance risks based on our product and coverage guidelines while maintaining commercial business written to ensure profitability and growth. The individual in this role is a member of a team of underwriters and technicians who service an assigned geographic territory, working collaboratively to achieve team goals. This position involves frequent interaction with underwriting technicians, underwriters, and agents and occasional field and overnight travel to agencies with Marketing and Loss Control department members. Position Location & Schedule Details Candidates residing within one of our five coverage states (Illinois, Michigan, Ohio, Indiana, or Wisconsin) will be considered to work remotely. Occasional travel to our Hastings, Michigan, corporate headquarters may be...

LCOR Incorporated is currently seeking a Leasing Manager for immediate hire to join our team at Aurora and Wentworth House Apartments in North Bethesda, MD. Job duties for this position include: Prior Lease Up/High Rise experience Overseeing all activities related to leasing and training / managing leasing teams Touring prospective residents throughout the amenities and community with the objective of leasing apartments Answering leasing calls and responding to on-line inquiries Processing applications, preparation of lease paperwork, and weekly / monthly reports, including, but not limited to, market survey Resolving resident issues or concerns Coordination and follow up of maintenance requests for residents Marketing of the community thru online advertisements, corporate outreach, and social media Assisting in the planning, coordinating, and attendance of regularly scheduled resident appreciation events Preparing, maintaining, and following up on pending...

Overview:    Front Desk Agent  A Front Desk Agent is responsible for welcoming and providing friendly service to guests. Responsibilities: Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees Register arriving guests by completing appropriate paperwork and obtaining proper payment information Settle account balances of departing guests by accepting payment and handling cash drawer. Investigate and resolve general billing discrepancies Respond to guest inquiries concerning entertainment or attractions and provide guests with general information to ensure a pleasant stay in the hotel Print and process routine reports and may assist in the training of new departmental employees Promote positive public/employee relations at all times Uphold guest relations in a positive manner; refers guest to appropriate...

Overview:    Front Desk Agent  A Front Desk Agent is responsible for welcoming and providing friendly service to guests. Responsibilities: Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees Register arriving guests by completing appropriate paperwork and obtaining proper payment information Settle account balances of departing guests by accepting payment and handling cash drawer. Investigate and resolve general billing discrepancies Respond to guest inquiries concerning entertainment or attractions and provide guests with general information to ensure a pleasant stay in the hotel Print and process routine reports and may assist in the training of new departmental employees Promote positive public/employee relations at all times Uphold guest relations in a positive manner; refers guest to appropriate...

Overview:    Front Desk Agent  A Front Desk Agent is responsible for welcoming and providing friendly service to guests. Responsibilities: Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees Register arriving guests by completing appropriate paperwork and obtaining proper payment information Settle account balances of departing guests by accepting payment and handling cash drawer. Investigate and resolve general billing discrepancies Respond to guest inquiries concerning entertainment or attractions and provide guests with general information to ensure a pleasant stay in the hotel Print and process routine reports and may assist in the training of new departmental employees Promote positive public/employee relations at all times Uphold guest relations in a positive manner; refers guest to appropriate...

Overview: Golden Nugget Front Desk Agent  A Front Desk Agent is responsible for welcoming and providing friendly service to guests of the Golden Nugget hotel and casino.     Responsibilities:   Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.   Register arriving guests by completing appropriate paperwork and obtaining proper payment information.    Settle account balances of departing guests by accepting payment and handling cash drawer. Investigate and resolve general billing discrepancies.   Respond to guest inquiries concerning entertainment or attractions and provide guests with general information to ensure a pleasant stay in the hotel.   Print and process routine reports and may assist in the training of new departmental employees.   Promote positive public/employee relations at all times.  Uphold guest relations in a positive manner; refers guest to...

Overview: Atlas Van Lines is comprised of a family of companies that deliver transportation and related services globally through a network of quality agents and select service partners. Atlas is distinguished by agent ownership and a shared commitment to help people go new places more easily and more securely. Through a continuing emphasis on service excellence, the company has achieved extraordinary growth.   Every day we help you  go new places ®, with expertise in moving and logistics, bringing the world within reach.   Join the Atlas Team!   Atlas Van Lines is seeking an enthusiastic student to join our Corporate Marketing department! The Marketing Intern is an entry-level, support role that is responsible for driving Marketing, Communications, and Business Development projects. The candidate must be focused, maintain a customer centric mindset, and demonstrate a positive attitude throughout their respective team and the entire department.   Position...

Overview: Hotel Reservation / Call Center Agents  Hotel Reservation / Call Center Agents support our Golden Nugget Hotels and Casinos. This position is centered out of the Golden Nugget Casino and Hotel in Laughlin, Nevada but will possibly be a formal work from home position. Work from Home will be done upon satisfactory completion of on-site training.    Responsibilities: Answer all incoming calls in a friendly, energetic and efficient manner.  Answer all incoming calls for all Golden Nugget properties.  Provide guests with information concerning the hotel amenities and services.  Obtain the necessary information from guest and utilize Casino Marketing Place (CMP) and Lodging Management System (LMS) to input reservations.  Suggest relevant upsells and convert calls into reservations. Effective in following and achieving department sales goals.   Knowledgeable on options offered by the hotels and upsell those options. Willing to learn as options change....

Are you a superstar leasing agent looking for your next opportunity? Join our team as an experienced Leasing Consultant. This opportunity offers great bonus potential in a thriving environment. As a Leasing Consultant, your role will involve conducting leasing activities, actively exploring the market for opportunities, and securing tenants to make our community thrive. If you're passionate about leasing and ready for a new challenge, we invite you to consider this exciting opportunity. Responsibilities: Present apartments to prospective clients in a persuasive manner Assist residential landlords in discovering suitable tenants Market the community through various media and advertising techniques using all marketing tools Evaluate clients' requirements and financial prosperity to make personalized presentations Knowledgeable about the different features of the property, to accurately show units. Keen in the Multi-Family industry for this surrounding area....

The Safeguard Transportation Agent is responsible for the safe transportation of individuals and handling various safeguard and transportation-related tasks. This role includes coordinating with multiple agencies and overseeing administrative functions related to vessel calls managed by the port office. The agent plays a key role in ensuring the efficient and secure operation of transportation services while maintaining high standards of customer service and compliance with regulations. Specific Essential Job Duties: Boards vessels daily in port to facilitate and oversee transportation activities. Assists with planning and assigning the weekly vessel rotation, managing billing procedures, and following up on pro forma requests. Procures and coordinates outside services for assigned marine vessels, ensuring high-quality vendor management and cost control. Ensures that all necessary documentation for vessel arrivals and departures is prepared in a timely manner,...

About the Role: Part-Time Front Desk Agent, The Front Desk Agent at Lithia Springs Resort plays a crucial role in creating a welcoming and efficient environment for guests. This position is responsible for managing the front desk operations, ensuring that all guests receive exceptional service from check-in to check-out. The Front Desk Agent will handle reservations, provide information about the resort and local attractions, and address any guest inquiries or concerns promptly. By maintaining a high standard of professionalism and hospitality, the Front Desk Agent contributes significantly to the overall guest experience and satisfaction. Ultimately, this role is vital in fostering a positive image of the resort and encouraging repeat visits. Minimum Qualifications: High school diploma or equivalent. Previous experience in a customer service role, preferably in hospitality. Preferred Qualifications: Experience with property management software. Bilingual abilities...

About the Role: Full-Time Front Desk Agent, The Front Desk Agent at Lithia Springs Resort plays a crucial role in creating a welcoming and efficient environment for guests. This position is responsible for managing the front desk operations, ensuring that all guests receive exceptional service from check-in to check-out. The Front Desk Agent will handle reservations, provide information about the resort and local attractions, and address any guest inquiries or concerns promptly. By maintaining a high standard of professionalism and hospitality, the Front Desk Agent contributes significantly to the overall guest experience and satisfaction. Ultimately, this role is vital in fostering a positive image of the resort and encouraging repeat visits. Minimum Qualifications: High school diploma or equivalent. Previous experience in a customer service role, preferably in hospitality. Preferred Qualifications: Experience with property management software. Bilingual abilities...