11 clinical scheduling specialist jobs found in Boston, MA

Clinical Scheduling Specialist I Direct Hire Fully Remote – candidates must live and work from one of the NE states (ME, NH, VT, MA, RI, CT) equipment will be mailed Salary: $45k – $58k ????? Location: Brookline MA Clinical Scheduling Specialist I   Schedules and reschedules appointments for patients Serves as the first point of contact and liaison for established patient calls including VNA and labs by triaging calls and resolving questions directly whenever possible. Triages issues and answers general questions, with the goal of resolving requests in real time. If unable to answer all patient questions, triage to or take detailed message for disease center team. Serves as a liaison between patient/family/provider. May provide general support and coordination for all aspects of patient care for established patients, including filing, data entry, telephone support, etc. Possesses a level of independence requiring knowledge of multiple...

Under the direction of the clinical practice support management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with scheduling guidelines for established patients Obtains detailed clinical information by telephone or electronically. May provide basic information regarding the need for insurance referral(s). Provides general disease or program-specific information to callers/patients within the scope of knowledge and authority. Performs independent patient and outside provider call triaging Serves as a liaison between patient/family/provider. Resolves issues directly or ensures appropriate management of call by others. Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills. May be required to perform other duties as required by the clinical practice support team. May provide general support and coordination for all aspects of...

The work location for this position is full remote with occasional time onsite, however the selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) The Clinical Scheduling Specialist (CSS) in Pediatric Oncology will represent the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI) and the Jimmy Fund Clinic (JFC). As the first point of contact, this role is critical to a patient’s experience and entry into the DFCI system. CSS are responsible for all aspects of phone triage and administrative support for aspects of patient care within the JFC. They provide superior customer service to all JFC patients, family members, physicians, and staff at all times in accordance with the DFCI Customer Service Standards. The CSS role is essential to institute operations, simultaneously working with multiple disease centers and serving as the primary triage point for connecting patients with the most appropriate group to meet their...

The Administrative Support Specialist will provides a variety of administrative functions to to the Clinical Research Team within the division of Gyencologic Oncology. They will use various office software and platforms in support of department operations. Project work including, but not limited to producing reports, spreadsheets, presentations or other documents as needed. This role requires knowledge of Institute policies and practices and may be required to interface with senior management, cross-organizations, internal and external customers and government and community officials which require considerable tact and diplomacy. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment,...

Medical Secretary Location: Beverly, MA Hours: Full time M-F Monday, Wednesday, and Friday will be 9:00 AM – 5:00 PM Tuesday and Thursday will be 10:00 AM – 6:00 PM 3-4 month temporary position Job Requirements: High School diploma or equivalent 1+ years of experience? Job Duties: Provide excellent customer service to all patients, families, and caregivers Professionally greet patients and visitors as they arrive at the practice Check-in patients for their appointments, while confirming and updating demographic and insurance information as necessary Perform insurance eligibility and collect all patient co-payments and outstanding balances Understand various aspects of medical insurance to accurate answers to any patient insurance inquiries and to ensure appropriate insurance allocation and verification Collect necessary patient signatures on required documents ahead of their appointment Assist patients, families, and caregivers with...

The Executive Support Specialist will provide varying degrees of administrative support to Dr. Robert Haddad, Division Chief of Head and Neck Oncology and the Administrative Director, which may include typing, filing, scheduling meetings, managing subordinate support staff, acting as liaison with other Institute executives, developing policies and procedures, independently completing projects as assigned. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's...

Provides superior customer service to all patients, family members, physicians and staff, including check-in and check-out services, updating patient information, answering non-clinical patient questions, and assisting patients with finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. Performs specific and more advanced duties and system routines Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing...

The Administrative Support Specialist position provides a variety of administrative functions to staff, faculty member/s or department/s. Uses various office software to produce reports, spreadsheets, presentations or other documents as needed. Requires knowledge of Institute policies and practices and may be required to interface with senior management, cross-organizations, internal and external customers and government and community officials which require considerable tact and diplomacy. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's...

The relationship between the Dana-Farber Cancer Institute (DFCI) and the Break Through Cancer (BTC) Foundation is one of our most important collaborations. Our organizations already have an incredible impact in cancer research and the work we will do together will accelerate the pace of discovery therefore is critical to the future of cancer treatment and prevention. The individual we hire for this role will be core to the future success of this work. The ideal candidate will have the power to accelerate and expand the impact of the relationship. We are searching for a Project Manager who is motivated by building and fostering relationships to inspire and enable scientific research that will lead to innovations in cancer treatment and care. The Project Manager will closely collaborate with a DFCI Principal Investigators and the BTC Project Managers to enable the achievement of research deliverables. The Project Manager will be expected to establish business processes and...

The Pediatric Oncology department is a joint hematology/oncology program between Dana-Farber and Boston Children's Hospital. The mission of the Dana-Farber/Boston Children's Cancer and Blood Disorders Center is to provide the best care available for children with cancer and blood disorders. Through a diverse network of the finest physicians in virtually every pediatric specialty, access to other highly experienced health care professionals, the most innovative treatments available, and a wide range of family-centered services, the Pediatric Oncology department has established a long legacy of excellent patient care and cutting edge research. This position provides a variety of administrative functions to staff, faculty member/s or department/s. Uses various office software to produce reports, spreadsheets, presentations or other documents as needed. Requires knowledge of Institute policies and practices and may be required to interface with senior management, cross-organizations,...

The Pediatric Oncology department is a joint hematology/oncology program between Dana-Farber and Boston Children's Hospital. The mission of the Dana-Farber/Boston Children's Cancer and Blood Disorders Center is to provide the best care available for children with cancer and blood disorders. Through a diverse network of the finest physicians in virtually every pediatric specialty, access to other highly experienced health care professionals, the most innovative treatments available, and a wide range of family-centered services, the Pediatric Oncology department has established a long legacy of excellent patient care and cutting edge research. This position provides a variety of administrative functions to staff, faculty member/s or department/s. Uses various office software to produce reports, spreadsheets, presentations or other documents as needed. Requires knowledge of Institute policies and practices and may be required to interface with senior management, cross-organizations,...