363 client support specialist jobs found

Client Support Specialist Travel Services (Work From Home) Position Overview We are seeking a dependable and service-driven Client Support Specialist to assist with travel-related inquiries, coordination, and client support. This role focuses on providing timely assistance, managing requests, and ensuring a smooth and positive experience throughout the travel planning process. This is a work-from-home position ideal for individuals who are organized, responsive, and enjoy working in a client-focused, service-oriented environment. Key Responsibilities Respond to client inquiries related to travel services, scheduling, and reservations Assist with coordinating travel details based on client needs and preferences Provide clear updates, confirmations, and follow-ups Maintain accurate records of client interactions and requests Support the booking and coordination process to ensure accuracy and efficiency Help deliver a consistent and positive client experience...

Overview: Job Purpose ICE Data Services, a leading provider of financial market data, is looking for a dynamic Client Support Specialist to join our fast-growing team.  This position is an integral part of our global front line customer support team focused on providing a high level of technical support and customer services to ICE Data Services clients.   An ideal candidate will combine strong technical expertise with proven client-facing experience, along with a background or demonstrated interest in financial markets. In this role, the individual will partner with global clients and collaborate closely with our international client support teams on a broad range of tasks essential to deliver exceptional service and solutions.     Responsibilities Provide exceptional overall experience for clients using time-sensitive, mission critical data and applications. Including educating clients on information technology issues/services Provide operational support to global...

Overview: Job Purpose ICE Mortgage Technology (ICE MT) is the leading cloud-based platform provider for the mortgage finance industry. ICE MT technology solutions enable lenders to originate and service more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality and efficiency. Visit https://www.icemortgagetechnology.com/ to learn more.   The Client Support Specialist acts as a support resource to our customer base utilizing ICE Mortgage Technology products, services, platform technologies, and workflows.  The Client Support Specialist will become equipped in Mortgage industry products, deliver adequate resolutions, in a timely manner, and consistently address clients’ questions and concerns.  By prioritizing tasks, planning, and utilizing tools and techniques, to make the most out of your responsibilities.   Responsibilities Support client inquires with customer service, technical and mortgage industry...

Overview: Job Purpose ICE Mortgage Technology (ICE MT) is the leading cloud-based platform provider for the mortgage finance industry. ICE MT technology solutions enable lenders to originate and service more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality and efficiency. Visit https://www.icemortgagetechnology.com/ to learn more.   The Client Support Specialist acts as a support resource to our customer base utilizing ICE Mortgage Technology products, services, platform technologies, and workflows.  The Client Support Specialist will become equipped in Mortgage industry products, deliver adequate resolutions, in a timely manner, and consistently address clients’ questions and concerns.  By prioritizing tasks, planning, and utilizing tools and techniques, to make the most out of your responsibilities.   Working Hours: 9:00 am - 6:00 pm ET (8:00 am - 5:00 pm CT)    Responsibilities Support...

Overview: Job Purpose    The Client Support Specialist II acts as a subject-matter and product-area specialist to provide technical and business support to our customer base utilizing ICE Mortgage Technology products, services, platform technologies, and workflows.  The Client Support Specialist II endeavors to deliver complete resolutions in a timely and consistent manner to address our customers’ questions, concerns, and errors encountered in their use of, and interaction with ICE Mortgage Technology product and services within their business.  The Client Support Specialist II may be deployed virtually to manage and drive resolution of escalated customer issues and may be called upon to assist support analysts in complex troubleshooting efforts.   Products supported include:  Director, Passport, Bulk Data Extract (BDE), ICE Business Intelligence, Navigator, Portal, Loan Boarding, Single Sign On (SSO).   Responsibilities Develop and effectively apply learned technical...

Overview: Job Purpose The Client Support Specialist acts as a Mortgage Industry specialist relevant to the use and application of ICE Mortgage Technology and services. The Client Support Specialist delivers resolutions, in a timely manner, and consistently, to address clients’ questions and concerns with the user interface, documents, and tools available in the ICE Mortgage product.     Responsibilities Leverage technical expertise to assist clients in the use of their ICE Mortgage Technology software solutions  Resolve problems in a timely manner with minimal assistance for 85% of all cases assigned Drive service level attainment to departmental standards Strive for first-call resolution, balancing completeness of resolution and quality of service while maintaining appropriate technical escalation rates Recognize and respond accordingly to systemic customer-impacting problems Participate in the product defect/enhancement closed loop process by accurately...

Overview: Job Purpose ICE Data Services, a leading provider of financial market data, is looking for a dynamic Client Support Specialist to join our fast-growing team.  This position is an integral part of our global front line customer support team focused on providing a high level of technical support and customer services to ICE Data Services clients.   An ideal candidate will combine strong technical expertise with proven client-facing experience, along with a background or demonstrated interest in financial markets. In this role, the individual will partner with global clients and collaborate closely with our international client support teams on a broad range of tasks essential to deliver exceptional service and solutions.   Responsibilities Provide exceptional overall experience for clients using time-sensitive, mission critical data and applications. Including educating clients on information technology issues/services Provide operational support to global...

Overview: ICE Data Services (IDS), a leading provider of financial market data, has an opening to support ICE Data Derivatives, which provides data and analytics for risk management of derivatives across 5 asset classes (Foreign Exchange, Interest Rates, Equities, Commodities and Credit) and 100s of instrument types.  Client Support Specialists are responsible for answering client’s questions and managing/escalating production issues.     Job Purpose The team oversees customer support for ICE Data Derivatives clients. A significant part of the job is working with clients globally on queries regarding the operation of the company’s products and handling questions about option prices and data.  The successful candidate will be able to resolve issues creatively by understanding the processes and resources of the company.   Responsibilities Onboard and off-board clients for ICE Data Derivatives products and services Field client inquiries and requests received via email,...

Overview: Work Hours: Must be able to work 10:00 am to 7:00 pm Eastern time   Job Purpose Serves as a team contributor with expertise in mortgage Special Loans and responsible for formulating systems scope and objectives relative to a client organization's business plan and industry requirements. Provides technical consulting on complex projects.    Responsibilities Serves as liaison between end-users and the information technology organization during consulting projects to meet specific client requirements Expertly researches and documents client needs, technology, or regulations related to system design or enhancements that will impact multiple platforms and/or applications Analyzes system impacts to client environments and procedures and provides recommendations on best practices and changes in technology accordingly Assists client in writing test plans and test cases to ensure enhancements made to applications meet client needs and that application integrity...

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a culture of creativity and...

Vice President, Revenue Recovery - DRG & DRGV (REMOTE) EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM ™ intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers’ Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich...

Vice President, Revenue Recovery - DRG & DRGV (REMOTE) EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM ™ intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers’ Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich...

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a culture of creativity and...

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a culture of creativity and...

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a culture of creativity and...

    COMPANY:   HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From patient intake technology supported by HealthMark’ s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.   JOB DESCRIPTION:   HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking...

Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others.   Make more than a Living, Make a Difference Our Benefits:  Low-Cost Medical, Dental and Vision Insurance19 days of Paid Time Off the first year11 paid holidaysRetirement savings plan with employer match up to 5%Flexible spending accountsPaid short-term and voluntary long-term disabilityGroup Term Life and AD&D InsuranceVoluntary term life insurancePublic Service Loan Forgiveness (PSLF) Eligible EmployerPTO Exchange Hourly Rate:  $19.00 Position Concept The Workforce Data & Accounts Payable Specialist   is responsible for facilitating payments from the project level to the Eckerd Accounts Payable team. This role reviews incoming invoices, bills, vouchers, and other financial documents for accuracy...

Provider Enrollment Specialist EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management....

Provider Enrollment Specialist EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management....

Remote Customer Support Specialist Position Overview We are seeking a dependable and detail-oriented Remote Customer Support Specialist to assist with client communications and support coordination. This role focuses on managing incoming requests, organizing key details, and ensuring a smooth and responsive experience across all client interactions. This is a fully remote, entry-level friendly position ideal for individuals who are organized, proactive, and comfortable working in a structured, service-focused environment. Key Responsibilities Respond to client inquiries and provide timely, professional support Coordinate and manage service-related requests using established processes Gather and organize relevant information to ensure accuracy and efficiency Communicate updates, confirmations, and follow-ups clearly and consistently Maintain organized records of client interactions and support activity Collaborate with team members to ensure a seamless support experience...