Jan 23, 2025
Call Center Representative
Position: Pay Rate: $25- 28 (Depending on Exp)
Hours: 8:30am- 5pm Mon thru Fri
Location: Danvers MA (Onsite)
Assignment: Temp 6 months maybe longerÂ
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Reports To:  Director of DR Business                             Department:  Digital Radiography
ESSENTIAL DUTIES AND RESPONSIBILITIES:
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Processing and directing inbound and outbound calls to service personnel in a timely manner
Following call center âscriptsâ to determine the disposition of the customer inquiry
Identify customersâ needs, clarify information, research issue, and provide solutions
Manage large amounts of inbound and outbound inquiries (External / Internal customers) in a timely manner and ensuring continuous follow-up to keep customers informed of status
Build sustainable relationships and engage customers by taking the extra steps to ensure resolution
Keep records of all conversations in our call...
Complete Staffing Solutions
Danvers, MA, USA