Dec 01, 2023
POSITION SUMMARY:
Assists branch management team in the supervision and operations of a full-service branch and creates a work environment where staff consistently focuses on delivering the Wescom Experience. Fosters a culture within the branch that reinforces member service, teamwork and collaboration, financial discipline, operational integrity, process improvement and efficiency. Leads, trains and coaches staff to perform transactions, establish memberships, share and loan accounts and related products and services by conducting interviews, completing necessary documents and performing data entry of records in compliance with audit requirements.
Assumes responsibility for all branch functions in the absence of the Branch Manager and Assistant Branch Manager. Models desired behavior and promotes optimal member engagement. Motivates staff, reinforces needs driven-selling and referral activity for achievement of branch growth goals. Responsible for educating team members...
Wescom Central Credit Union
Laguna Niguel, CA, USA