Jan 17, 2025
Responsibilities
The Account Manager will work closely with assigned Business Development Managers (BDMs) and is responsible for the day to day interactions with assigned clients, and to manage assigned client programs through their lifecycle including; initiation, planning, execution, and monitoring, and to recommend business opportunities and to identify and remedy improvements or risks that need to be addressed with assigned clients
Manage and provide exceptional customer service to assigned BDM(s) and their client base:
Quote and maintain pricing for assigned clients
Document all non-order activities in Customer Relationship Management (CRM) system
Maintain and update account notes for all delivery locations
Set-up and maintain e-Commerce templates for assigned clients
Problem resolution regarding, orders, pricing, complaints and or service levels
Collaborate and build strong relationships with key stake holders and internal teams to support needs of the...
Complete Staffing Solutions
Franklin, MA, USA