May 21, 2025
POSITION SUMMARY
The IT support technician will gain insight and experience into all areas of the department while assisting and supporting the IT/Biomed department in their efforts. Support Biomed team in day to day activities on service calls to better understand operational and functional attributes. Provides support for customer service activities from end users, patients, and client inquiries. Has a solid background in Information Technology support and a good understanding of the data, systems, products. Can provide solid customer service for the customer, via telephone, email or in person. Escalates issues/requests a needed to appropriate tier lead support personnel and tracks status of high priority issues until resolved.
MINIMUM QUALIFICATIONS AND REQUIREMENTS
Licenses and Certifications Required
None
Educational Requirements
High School Graduate or equivalent preferred....
Trinity Health
Minot, ND, USA