Feb 15, 2025
Location: Louisville, Kentucky Job ID: 135774 Work Type: Regular Full-Time Shift: Days Facility Group: Norton Brownsboro Hospital Job Description Responsibilities Manages and coordinates all daily functions in assigned Patient Access area. Provides quality service to patients, physician’s offices and ancillary departments. Provides educational material, and trains staff on updated procedures, and additional services being offered by the facility. Maintains and develops communication channels with staff through department meetings, e-mail, and one-on-one counseling. Interviews, hires and trains employees. Reviews and evaluates employee performance. Researches and resolves conflicts. Elevates opportunities for improvement and action plans to meet objectives. Ensures all Patient Access processes are in-line with timely patient flow. Key Responsibilities: Develops comprehensive customer service programs to include training, key messaging, patient...
Norton Healthcare
Louisville, KY, USA